IT Support Administrator

Job not on LinkedIn

November 24

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $90k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

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WriteWise

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Fintech • SaaS

WriteWise is a modern risk transfer platform that aims to reduce health insurance costs in the U. S. by addressing drug costs, a rapidly rising expense in healthcare. Using a proprietary underwriting engine, WriteWise offers unique insurance products to contain pharmacy-related costs, providing protection against rising utilization and specialty costs while ensuring quality pharmacy coverage for employees at a lower price. The company connects various stakeholders in the insurance ecosystem, such as carriers, pharmacy benefit managers, and employers, to foster comprehensive solutions that enhance healthcare affordability and compliance with essential health standards.

2 - 10 employees

Founded 2023

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

📋 Description

• Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion • Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation • Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently • Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead • Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture

🎯 Requirements

• 3-5 years of hands-on IT support experience in a corporate environment • Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials • Deep understanding of SSO, 2FA, passkeys, and password management systems • Strong knowledge of security principles and best practices with proven ability to implement them • Excellent follow-through and organizational skills—you never let tasks fall through the cracks