Associate Systems Analyst – ServiceNow

Job not on LinkedIn

October 7

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

⛰️ West Virginia – Remote

Although this job is listed in West Virginia, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 ServiceNow

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WVU Medicine

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Healthcare Insurance

WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.

10,000+ employees

⚕️ Healthcare Insurance

📋 Description

• Supports the design, implementation, and maintenance of software systems to meet organizational needs. • Assists in system troubleshooting, providing end-user training, and performing basic project coordination. • Works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency. • Engages in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement. • Maintains project documentation, including project scope, plans, reports, and status updates. • Delivers classroom, one-on-one, and/or remediation training to support end-users' effective use of systems.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology or a related field. • Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology. • In lieu of a degree, a minimum of two (2) years of relevant experience will be considered. • Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization. • Proficiency in systems administration and providing strategic insights and improvements to business operations. • Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations. • Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance. • Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role. • Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities