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Lead Infrastructure Engineer

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πŸ•’ June 29

ServiceNow

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Logo of WWE

WWE

501 - 1000 employees

WWE, a publicly traded company (NYSE: WWE), is a multi-faceted media organization and recognized leader in global entertainment. The Company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience.

πŸ“‹ Description

β€’ Act as the senior onsite IT authority and Incident Commander during migrations β€’ Lead Windows application migrations tied to the project β€’ Absorb and triage escalations from Helpdesk, project teams, and stakeholders β€’ Serve as the final onsite escalation point for all IT issues, migration-related or otherwise β€’ Manage multiple concurrent incidents while maintaining a global view of migration health β€’ Monitor, assign, and work Hypercare ServiceNow Assignment Group incidents β€’ Continuously refine escalation paths, playbooks, and migration tactics

🎯 Requirements

β€’ Senior-level Windows infrastructure and application migration experience β€’ Proven experience operating in high-pressure incident or cutover environments β€’ Strong judgment, composure, and decision-making under ambiguity β€’ Experience supporting enterprise migrations, M&A programs, or complex IT transformations

πŸ–οΈ Benefits

β€’ Health insurance β€’ Retirement plans β€’ Paid time off β€’ Professional development opportunities

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