People & Business Operations Associate

Job not on LinkedIn

🔥 25 minutes ago

🇬🇧 United Kingdom – Remote

💵 £29k - £37k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

🚫👨‍🎓 No degree required

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Islacare

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

💰 Pre Seed Round on 2020-01

Healthcare Insurance • SaaS

Islacare is a digital healthcare platform designed to enhance remote care delivery for healthcare providers. It offers end-to-end digital pathway management, enabling healthcare teams to collect and manage clinical information in real time, improving patient care and productivity. Islacare supports a wide range of medical specialities, providing powerful clinical decision support and seamless collaboration across multidisciplinary teams. The platform is specialty-agnostic and customizable, ensuring effective and secure communication between patients and clinicians. Islacare helps reduce administrative burden, cut down waiting times, and streamline workflows without requiring new hardware or complex software installations. Its goal is to create positive change in healthcare through technology, as evidenced by strong client testimonials and use cases improving patient outcomes and operational efficiency.

📋 Description

• Manage end-to-end recruitment across multiple live vacancies, ensuring an exceptional candidate experience from application through to offer. • Produce engaging job descriptions and recruitment campaigns that attract exceptional candidates. • Source candidates through LinkedIn and other platforms. • Monitor recruitment metrics and continuously improve hiring performance. • Strengthen Isla's employer brand across careers pages, job boards and social media. • Support employees with day-to-day people queries and requests. • Organise company socials, quarterly meetups and team events. • Keep internal documentation and knowledge bases accurate and up to date. • Coordinate learning sessions, wellbeing initiatives and employee benefits. • Coordinate user access, supplier administration and renewals across business systems and software platforms we use across the company. • Manage business insurance renewals and assist with compliance activities. • Provide operational support across people, finance, compliance and wider business operations, helping teams work efficiently as we scale. • Continuously identify opportunities to improve, automate and simplify internal processes. • Contribute ideas that help Isla scale efficiently as a company, while making it a truly excellent place to work.

🎯 Requirements

• Experience in an Operations, People, HR, Recruitment or Business Support role, ideally within a startup or scale-up environment. • Experience managing recruitment processes across multiple business functions, using an Applicant Tracking System (ATS) and sourcing tools such as LinkedIn Recruiter, with a passion for delivering an exceptional candidate experience. • Outstanding organisational skills, excellent communication and the ability to manage multiple priorities in a fast-moving environment. • Strong analytical and problem-solving skills, with a track record of identifying opportunities to improve processes and make teams more effective. • Confidence learning and adopting new technologies, with experience using modern workplace tools such as Google Workspace, Slack, Coda/Notion and HRIS platforms. You're excited about using AI to improve productivity and simplify repetitive work. • A proactive mindset - you take ownership, spot problems before others do and see things through to completion. • High levels of energy, curiosity and resilience, with a genuine desire to help build a brilliant company and create an exceptional experience for both candidates and employees. • Nice to have: Experience recruiting technical roles, ideally within health tech or another niche industry. • Excellent data analysis skills and confidence using metrics to drive improvements. • Experience supporting a fast-growing business as it scales, including operating across multiple countries.

🏖️ Benefits

• Work from home or at our dog friendly office in Moorgate • Equity options and 5% pension contributions. • Flexible working times up to 2 days per week • Work abroad for up to 90 days per year • Enhanced parental leave and access to Mintago benefits platform • 25 days annual leave (on top of bank holidays) • Take your birthday off and another significant day off too • Treat your friends or family to a meal each quarter (up to £75) • Access to our Mintago platform, offering retail discounts, childcare vouchers, virtual GP, financial advice and more! • A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or Private medical • Quarterly socials • A learning budget for you to use • Delivering social impact through improved patient healthcare