XELEO by Benefit Partner
B2B • Telecommunications • Energy
XELEO by Benefit Partner is a customer-communication and BPO services provider specializing in end-to-end, tailored customer service solutions. The company offers inbound call center voice support and written-channel (email, chat) customer care, with experienced leadership, transparent reporting, and rapid project setup. XELEO focuses primarily on clients in telecommunications, energy provision, and e-mobility, delivering outsourced customer support and process centralization for enterprise customers.
51 - 200 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚡ Energy
Telephone Customer Support – DE/EN/IT or DE/EN/FR
Job not on LinkedIn
November 4
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
🗣️🇮🇹 Italian Required
XELEO by Benefit Partner
B2B • Telecommunications • Energy
XELEO by Benefit Partner is a customer-communication and BPO services provider specializing in end-to-end, tailored customer service solutions. The company offers inbound call center voice support and written-channel (email, chat) customer care, with experienced leadership, transparent reporting, and rapid project setup. XELEO focuses primarily on clients in telecommunications, energy provision, and e-mobility, delivering outsourced customer support and process centralization for enterprise customers.
51 - 200 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚡ Energy
📋 Description
• Answer calls on behalf of our clients and provide 1st-level support for e-mobility and internet-related issues • Respond to questions about contracts and general inquiries • Document and track customer requests in the ticketing system • Collaborate closely with technical teams, back office and product management • Provide 24/7 customer support (one week per month on night shift)
🎯 Requirements
• Service-oriented with strong communication skills • Very good German and English language skills plus French or Italian • Basic technical understanding and an interest in learning new technologies • High-performance, stable internet connection (min. 20 Mbps download, 8 Mbps upload) • Residence in Hungary
🏖️ Benefits
• Long-term cooperation in a forward-looking inbound sector • Comprehensive onboarding and ongoing training opportunities • 100% remote (work from home) • Small perks and employee goodies
Apply NowSimilar Jobs
October 16
Customer Service Representative providing efficient support to customers and partners in Spanish and English. Resolving inquiries while ensuring data privacy and fostering collaboration in a multilingual environment.
🗣️🇪🇸 Spanish Required
October 2
IT Specialist supporting SAP SuccessFactors payroll accuracy and data flow integrations. Collaborating with HR and IT teams to ensure compliance and troubleshoot payroll issues.
September 25
Manage and troubleshoot SAP SuccessFactors Employee Central Payroll integrations and configurations for Precision Medicine Group. Ensure payroll accuracy, compliance, and cross-team collaboration.
🇭🇺 Hungary – Remote
💵 €65.2k - €97.8k / year
💰 $35.2M Venture Round on 2021-03
⏰ Full Time
🟠 Senior
💝 Customer Support
September 10
Németül beszélő Customer Service Specialist a Deutsche Telekom IT Solutionsnál; hálózati hibák kezelése, monitorozás és ügyfélkapcsolat 7x24 műszakban.
🗣️🇩🇪 German Required
🗣️🇭🇺 Hungarian Required
July 30
Oversee contract fulfillment and service delivery for Deutsche Telekom’s IT solutions in Hungary.
🗣️🇩🇪 German Required