QA Manager

September 2

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Yuno

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Fintech • Enterprise • SaaS

Yuno is a company that provides payment orchestration and infrastructure solutions on a global scale. Their technology empowers businesses to integrate over 300 payment methods, boosting acceptance rates and enabling seamless scaling of payment operations across multiple regions. Yuno focuses on providing a simplified payment process with features like smart routing, unified payment insights, auto reconciliation, and custom checkout options. They emphasize security and fraud management, ensuring safe transactions. Yuno facilitates global payouts and subscription management, making them an ideal partner for businesses looking to optimize their payment systems and increase revenue.

11 - 50 employees

💳 Fintech

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead and mentor the global QA team (manual, automation), fostering growth, collaboration, and best practices. • Define and implement QA strategies, standards, and processes across the organization. • Design, maintain, and evolve testing frameworks, ensuring full integration with CI/CD pipelines. • Collaborate with Engineering, Product, and DevOps teams to ensure quality across the full development lifecycle. • Monitor and report quality metrics, ensuring transparency and continuous improvement. • Drive test automation initiatives to increase efficiency, reliability, and scalability of test coverage. • Manage test planning, execution, and reporting for various release cycles (regression, integration, performance, security). • Ensure proper documentation of test plans, cases, defects, and incidents. • Identify risks proactively, escalate critical issues, and provide solutions that balance speed and quality. • Promote a culture of excellence, accountability, and continuous improvement in QA practices. • Communicate technical matters in a clear and understandable way to both technical and non-technical stakeholders. • Log and categorize all client interactions and incidents accurately, contributing to an organized and searchable knowledge base. • Collaborate closely with Product, Engineering, and Implementation teams to resolve escalated issues and share insights for process improvements. • Suggest enhancements to monitoring workflows, operational processes, and client communication strategies. • Participate in on-call duties, incident reports, and post-mortem analysis to drive continuous improvement. • Ensure key performance metrics (SLAs, CSAT, Time to Solve) are consistently met and support queues are well-managed.

🎯 Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field. • 8+ years of experience in QA and test automation, with at least 3 years leading QA teams. • Proven track record in defining and executing QA strategies in fast-paced, high-growth companies. • Strong knowledge of automation frameworks and tools (Selenium, Appium, JMeter, Webdriver.io, Cypress, etc.). • Experience with CI/CD pipelines and tools (Jenkins, GitHub Actions, GitLab CI, etc.). • Programming/scripting experience (Java, Python, JavaScript, or similar). • Experience working in Agile/Scrum environments. • Excellent communication skills, with ability to engage both technical and business stakeholders. • Fluency in English. • Familiarity with monitoring tools (DataDog, New Relic, etc.) • Certifications (ISTQB, CSQA, or similar.) • Previous experience in the payments or fintech industry.

🏖️ Benefits

• Competitive Compensation • Remote work - You can work from everywhere! • Home Office Bonus - We offer a one time allowance to help you create your ideal home office. • Work equipment • Stock options • Health Plan wherever you are • Flexible Days off • Language, Professional and Personal growth courses