Sales Manager – SMB Outbound Sales

🕒 2 days ago

🇺🇸 United States – Remote

💵 $63k - $78k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

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Yelp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🍽️ Food & Beverage

🏨 Hospitality

📣 Marketing

Food & Beverage • Hospitality • Marketing

Yelp is a platform that connects people with great local businesses, allowing users to write and share reviews of a variety of services including restaurants, boutiques, salons, dentists, mechanics, plumbers, and more. With approximately 155 million cumulative reviews contributed by users, Yelp enhances the consumer experience by bringing traditional word-of-mouth recommendations online.

📋 Description

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment • Drive daily outbound activity and ensure team members meet or exceed KPIs • Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s • Foster a collaborative, inclusive, high-performance team culture • Facilitate team meetings, sales trainings, and performance check-ins • Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets • Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients • Use Chatbench to research, draft proposals, analyze data, and overcome objections

🎯 Requirements

• 1+ years of experience developing and managing inside sales teams in a high-volume outbound sales environment • Experience selling digital products to SMBs • Experience using Salesforce CRM • Proven success leading cold-calling teams focused on high activity and quota achievement • Strong coaching and mentoring skills • Ability to analyze performance metrics and implement actionable improvements • Excellent communication, organizational, and time management skills • Comfortable working in a fast-paced, remote-first environment • Bachelor's degree OR 3+ years of customer-facing experience and a high school diploma or GED

🏖️ Benefits

• Full medical, vision, and dental • 15 days PTO, increasing with 2+ years of tenure • 12 paid holidays • One floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan • Performance based incentives