Claims Manager

🕒 May 18

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $120k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 36%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 177 days.
• Jobs at this company usually fill in 76 days.
• Reposted once.

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Counterpart

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛡️ Insurance

☁️ SaaS

🤝 B2B

Insurance • SaaS • B2B

Counterpart is a company that focuses on providing management liability insurance products tailored for small business owners and insurance brokers. They offer a comprehensive range of insurance products including Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and General Liability coverage. Counterpart is recognized for its innovative approach to mitigating risks and delivering value through a user-friendly platform, supporting efficiency and effectiveness in claims management and risk assessment. The company is committed to supporting small businesses in navigating financial risks through custom insights and expert guidance. Counterpart partners with brokers to enhance client experiences and offers API integration for seamless service delivery.

📋 Description

• Complete accurate and timely investigations into coverage, liability, and damages for assigned claims • Actively manage claims to produce timely and cost-effective resolutions • Build and maintain productive relationships with policyholders, brokers, carrier partners, Risk Engineers, and other internal and external customers • Direct and monitor assignments to experts and outside counsel and hold vendors accountable to service standards • Use the Counterpart claim system to accurately capture critical claim details and support data collection and modeling • Identify and escalate emerging claims trends across industries, geographies, and business segments • Provide user-level feedback to improve claim handling processes, guidelines, and systems • Ensure interactions with insureds and brokers represent Counterpart’s brand, mission, and vision • Collaborate with Claims leadership, internal Data and Engineering teams, and carrier partners

🎯 Requirements

• At least 5 years of professional experience • At least 2 years of experience litigating or managing claims in Employment Practices Liability, Miscellaneous Professional Liability, Directors and Officers Liability, or Errors and Omissions Liability • Bachelor’s degree required • Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire • Ability to work independently on complex matters and collaboratively as a team player • High level of personal initiative and leadership skills • Exceptional time management, problem solving, and organizational skills • Comfort and skill operating in a paperless claims environment • Proficiency with Microsoft Office products, including Word and Excel • Willingness to use creative thinking and data-driven insights • Strong verbal and written communication skills • Ability to succeed in a fully remote workplace and travel as necessary, approximately 10–15% • Previous carrier or broker experience is a plus • Law degree (J.D.) and professional designations such as RPLU or AIC are highly preferred • Familiarity with Google Docs Editors suite is a plus

🏖️ Benefits

• Employee stock option plan • Health, dental, and vision insurance with up to 100% of employee monthly contributions covered and up to 80% coverage for family members • 401(k) retirement plan • Paid parental leave: up to 12 weeks at 100% pay for birthing parents, plus up to 4 additional unpaid weeks; 8 weeks at 100% pay for non-birthing parents • Unlimited vacation / flexible time off • Work from anywhere; fully distributed company with no office; in-person team meetings a couple times per year • $300 home office allowance • $100 monthly wellness stipend • Book stipend • Up to $500 annually for professional development reimbursement • Birthday off • Charitable contribution matching up to $150 per year

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