GP Strategies Modern Apprenticeships
11 - 50 employees
💼 Consulting
📚 Education
Consulting • Education
GP Strategies Modern Apprenticeships is a leading Modern Apprenticeship training provider and IT training specialist. With over 25 years in government-funded training and more than 50 years in managed learning services, they have achieved over 90% employer and apprenticeship satisfaction rates. Focused on quality, flexibility, and sustainability, GP Strategies is Scotland's only Cisco Learning Partner and a Microsoft Silver Learning Partner, dedicated to maintaining high service standards in the field of IT technical training.
Virtual Training Producer, WebEx Required
Job not on LinkedIn
🔥 1 hour ago
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GP Strategies Modern Apprenticeships
11 - 50 employees
💼 Consulting
📚 Education
Consulting • Education
GP Strategies Modern Apprenticeships is a leading Modern Apprenticeship training provider and IT training specialist. With over 25 years in government-funded training and more than 50 years in managed learning services, they have achieved over 90% employer and apprenticeship satisfaction rates. Focused on quality, flexibility, and sustainability, GP Strategies is Scotland's only Cisco Learning Partner and a Microsoft Silver Learning Partner, dedicated to maintaining high service standards in the field of IT technical training.
📋 Description
• The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session • The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods • Responsible for training the other Virtual Classroom Services producers and instructors throughout the Enterprise on the use of the technical platform, the functions needed to produce a virtual classroom session, and virtual instruction techniques and other administrative tasks associated with VGS • Be available/responsive in all assigned sessions as well as communicating routine updates via the team chat space
🎯 Requirements
• Exceptional customer client service skills and a technical aptitude • Technical knowledge of the WebEx Training platform that enables the delivery of virtual classroom courses required • Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider • Ability to provide support staff to provide technical support to any students joining the session 30 mins – 1hr before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.
🏖️ Benefits
• Benefitted position
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