Senior Business Analyst

November 24

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Zaelab

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B2B • eCommerce • SaaS

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

51 - 200 employees

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $250k Seed Round on 2013-12

📋 Description

• Align strategic vision and business outcomes with project deliverables. • Lead workshops for defining requirements and future-state processes. • Provide expertise across eCommerce platforms. • Validate requirements and maintain engagement scope. • Facilitate internal and client design reviews for design alignment. • Leverage analytics to identify growth opportunities and actionable recommendations. • Collaborate with Project Manager and cross-functional teams for alignment.

🎯 Requirements

• 5+ years in a client-facing Business Analyst or Business Consultant role, ideally within a professional services or IT consulting environment. • Hands-on experience with Shopify (Plus/B2B), BigCommerce, SAP Commerce, or custom-built eCommerce solutions. • Strong problem-solving, planning, and organizational skills. • Experience working across full project lifecycles—from scoping to delivery. • Proficiency in defining/documenting test strategy, and supporting unit and integration testing. • Excellent presentation, communication, and interpersonal skills, with the ability to engage senior-level client stakeholders. • Experience working in agile, iterative software development environments. • Strong interest in digital commerce, emerging technologies, best practices, and third-party integration tools. • Ability to work independently or collaboratively within distributed, cross-functional teams.

🏖️ Benefits

• Unlimited Vacation/PTO • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP matching plan(Canada) • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title