Zapier
SaaS • Productivity • B2B
Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.
501 - 1000 employees
Founded 2011
☁️ SaaS
⚡ Productivity
🤝 B2B
💰 Secondary Market on 2021-04
Junior Business Systems Analyst
8 hours ago
💃 Latin America – Remote
💵 $28.1k - $42.1k / year
⏰ Full Time
🟢 Junior
⚙️ Systems Engineer
🚫👨🎓 No degree required
Zapier
SaaS • Productivity • B2B
Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.
501 - 1000 employees
Founded 2011
☁️ SaaS
⚡ Productivity
🤝 B2B
💰 Secondary Market on 2021-04
📋 Description
• Run and evolve our internal Concierge Support Program, ensuring teams get timely, accurate assistance • Operate as a system administrator for support tools: monitoring, tuning, configuring settings for reliability • Conduct quarterly audits for adherence, security, performance, and data quality • Identify automation opportunities to eliminate manual effort • Build lightweight workflows using Zapier • Partner with team to introduce AI-driven tooling into daily operations • Support adoption of new auto-assist, intelligent routing, or predictive systems • Build documentation that helps teams understand tools, workflows, and best practices • Assist in compiling data and performance reports for the team • Surface operational trends, workflow issues, and improvement opportunities
🎯 Requirements
• You have experience in technical support, business operations, system administration, or similar operational roles. • You’ve contributed to improving workflows, documenting processes, or supporting internal tooling. • You’re comfortable navigating systems like CRMs, help desk tools, internal admin tools, or automation platforms. • You’re curious about AI-powered workflows, operational analytics, and how tools and data interact across teams. • You enjoy experimenting, testing ideas, and iterating toward better outcomes. • You partner well with more senior team members to advance key initiatives. • Experience in SaaS, B2B, or data-driven environments is a plus.
🏖️ Benefits
• Offers Equity • Offers Bonus
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