Director of Engineering – Platform & Integrations

🕒 September 23

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🖥 Software Engineer

🦅 H1B Visa Sponsor

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Logo of ZenBusiness

ZenBusiness

201 - 500 employees

⚖️ Legal

💼 Consulting

📣 Marketing

Legal • Consulting • Marketing

ZenBusiness is a comprehensive platform designed to assist entrepreneurs in starting, running, and growing their businesses. The company provides a range of services, including the formation of LLCs, S Corps, and C Corps, as well as compliance management with their Registered Agent Service and worry-free compliance offerings. In addition, ZenBusiness offers financial management tools such as Money Pro bookkeeping and business banking services. They also provide tools for online presence and customer acquisition like domain name registration, website and logo builders. With an emphasis on affordability and expert support, ZenBusiness aims to streamline the business setup process from formation to management.

📋 Description

• Lead, coach, and develop engineers supporting Platform APIs and partner integrations • Establish team ownership, expectations, development opportunities, engineering practices, and a culture of accountability and continuous improvement • Partner with Product and business leaders on roadmaps and tradeoffs across partner commitments, platform investments, technical debt, and capacity • Support hiring, onboarding, performance management, and succession planning • Define the technical vision and roadmap for Enterprise APIs and integration capabilities • Lead the design and evolution of APIs, schemas, webhooks, authentication, fulfillment packages, and developer tools • Ensure APIs are scalable, secure, observable, documented, and easy for partners to adopt • Establish API versioning, backward compatibility, change management, deprecation, and release communication standards • Develop reusable platform capabilities and consistent integration patterns • Connect Enterprise APIs with formation, compliance, pricing, order management, and fulfillment workflows • Enable business capabilities to be safely discovered and invoked by AI agents through MCP and emerging standards • Represent ZenBusiness in senior technical discussions with strategic partners • Guide partners through solution design, testing, launch, production stabilization, and ongoing integration health • Translate partner needs into platform capabilities and identify integration risks and mitigation plans • Coordinate Product, Engineering, Sales, Partner Success, Operations, Legal, Security, and Finance • Own reliable delivery of API and integration roadmap commitments • Improve release processes for schemas, fulfillment packages, portal updates, changelogs, and deployments • Establish service-level objectives and operational metrics for APIs and partner integrations • Strengthen monitoring, alerting, incident response, and root-cause analysis • Ensure clear ownership and follow-through for incidents and partner escalations • Use operational data and partner feedback to prioritize platform improvements

🎯 Requirements

• Significant experience leading software engineering teams, including managing and developing engineering managers and/or senior engineers • Experience designing, building, or operating external APIs and enterprise integration platforms • Strong understanding of REST APIs, webhooks, event-driven architecture, authentication, API gateways, versioning, and integration security • Experience delivering complex integrations involving multiple internal systems and external partners • Demonstrated ability to translate business requirements into scalable technical solutions • Strong understanding of software delivery, testing, observability, incident management, and production operations • Experience managing technical roadmaps, dependencies, risks, and cross-functional delivery • Strong written and verbal communication skills, including communicating technical decisions to nontechnical audiences • Experience participating in customer- or partner-facing technical conversations • Ability to balance urgent partner needs with long-term platform health • Preferred: experience building developer portals, integration sandboxes, API documentation, SDKs, or partner certification programs • Preferred: experience supporting high-volume, business-critical integrations • Preferred: familiarity with schema-driven platforms, API lifecycle management, and automated contract testing • Preferred: experience leading platform modernization or legacy integration migrations • Preferred: experience in a product-led, SaaS, or platform organization • Preferred: experience leading complex partner-facing enterprise integrations and communicating with senior external product and engineering leaders • Preferred: strong prioritization and stakeholder-management skills • Preferred: ability to move between executive-level conversations and detailed technical or delivery decisions

🏖️ Benefits

• Medical, vision, dental, disability, and life insurance for employees and dependents • Parental and military leave • Employee assistance program • 401(k) with company match • Annual bonus • Pet insurance • Restricted stock units (RSUs) • Paid parking for applicable in-office employees • 10 paid holidays • Weekly all-hands meetings • Social committee events, including virtual talent shows, costume competitions, lunch-and-learn series, and hackathons • Remote work culture • Good salaries, benefits, equity, and interesting challenges

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