Senior CSM, DACH

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November 25

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Zeotap

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SaaS • B2B • Artificial Intelligence

Zeotap is a privacy-first Customer Data Platform (CDP) and marketing data intelligence provider that uses AI to unify, enrich, and activate customer data for enterprises. Its platform (ZeoAI) applies agentic AI for decision-making, real-time personalization, omnichannel orchestration, and audience matching, while InfraFlex enables flexible deployment into existing data infrastructures. Zeotap emphasizes German-grade privacy, data governance, and security, and serves marketing, IT, and data teams across industries like retail, telecom, media, gaming, and financial services.

51 - 200 employees

Founded 2014

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• Responsible for leading a portfolio of customers with the goal to make customers committed to Zeotap • Work closely with Sales leadership to develop and execute go-to-market strategies • Build, cultivate and maintain high-performing customers • Facilitate actionable planning which includes the development of joint solutions • Report on all pre-sales and install base activity and forecast directly to the Head of Customer Success

🎯 Requirements

• 10+ years of experience leading a portfolio of customers delivering software-based business solutions • High EQ and ability to lead with positive influence • Native or Professional fluency in German and English • Proven experience cultivating strategic relationships with global and regional digital marketing organizations • Strong understanding of marketing technologies that leverage consumer behavior and attributes • Expertise in creating differentiated, credible, and successful business cases highlighting revenue growth plans

🏖️ Benefits

• Work from home options • Competitive salary • Professional development opportunities • Career growth opportunities