Manager, Sales Operations

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3 days ago

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Ziff Davis

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Media • Technology • Internet

Ziff Davis is a multi-billion dollar digital media and internet company, home to over 40 leading brands in technology, shopping, gaming and entertainment, connectivity, health and wellness, cybersecurity, and martech. With a focus on mergers and acquisitions, Ziff Davis has deployed around $3 billion in capital, leveraging its deep industry knowledge, technological expertise, and investment acumen. The company is committed to corporate responsibility, emphasizing diversity, equity, and inclusion, as well as environmental, social, and governance practices. Ziff Davis serves millions of customers worldwide, offering a diverse range of digital media and internet services.

1001 - 5000 employees

Founded 1927

📱 Media

💰 $650M Post-IPO Debt on 2017-06

📋 Description

• Analyze and re-engineer the end-to-end sales and post-sale process to eliminate friction, drive efficiency, and create a seamless experience for our partners. • Architect and manage the sales technology stack, leading the evaluation and implementation of new tools to provide a competitive edge. • Ensure full end-to-end understanding of data flow between both proprietary and 3rd party systems including nuances and intricacies in order to identify efficiencies. • Own the strategic direction of our CRM (Salesforce), ensuring data integrity and optimizing workflows to support the entire sales and account management lifecycle. • Implement mechanisms for productivity and activity tracking across media planning, sales and account management teams. • Develop and maintain executive-level dashboards on key sales and account performance metrics, translating data into strategic recommendations including account tiering and scoring methodologies. • Collaborate with Sales and Finance on sales forecasting, pipeline analysis, and quota-setting processes, ensuring operational rigor. • Own pipeline hygiene, including accuracy of the sales pipeline data, analyzing aged opportunities and pipeline velocity. • Analyze high-level performance trends to inform decisions around account assignment and operational changes and refinements to the team's playbook. • Work with the finance team to develop the execution and go-forward strategy for placement yield optimization based on analysis. • Lead the onboarding operations for all new team members, ensuring training, processes, and documentation is continually kept up to date. • Lead enablement strategy for new process implementation or system integrations. • Act as a key strategic partner to Sales, Finance, Marketing, and Product leaders, driving alignment and ensuring the successful execution of company-wide initiatives.

🎯 Requirements

• Bachelor’s degree in Business, Finance, or a related field. • 4+ years of progressive experience in Sales Operations, Revenue Operations, or a similar strategic role. • Expert-level knowledge of Salesforce (Salesforce Admin certification is a strong plus). • Superior analytical and problem-solving skills, with mastery of Microsoft Excel or Google Sheets and deep experience with data visualization tools (e.g., Tableau). • A proven track record of designing and implementing successful, large-scale sales processes and strategies. • Exceptional communication and presentation skills, with a demonstrated ability to influence senior executives and motivate a team. • A highly autonomous and proactive work ethic, with the ability to drive projects from conception to completion in a fast-paced environment. • Deep experience in digital media, e-commerce, or affiliate marketing is strongly preferred.

🏖️ Benefits

• comprehensive medical, dental, and vision coverage • life and disability benefits • Flexible Spending Accounts (FSAs) • 401(k) with company match • an Employee Stock Purchase Plan • Flexible Time Off • Volunteer Time Off • paid holidays • family building and caregiving support • generous Family Care and Parental leave • Fitness Reimbursement • access to wellness programs • creating an environment where everyone feels valued, respected, and empowered to succeed • Employee Resource Groups • company-sponsored events • regular opportunities for professional growth through educational support, mentorship programs, and career development resources • employee engagement programs and recognition awards