ZigZag Offshoring
HR Tech • Recruitment • Enterprise
ZigZag Offshoring is a company that provides offshoring services to businesses, facilitating the hiring and management of staff across different roles and industries. It is based in Manila, Philippines, and emphasizes data privacy and consent in its recruitment processes. ZigZag Offshoring offers a variety of job opportunities, including positions for developers, customer service representatives, HR admins, and more, often with flexible or remote working options. The company collects and processes personal data as part of the recruitment process, adhering to applicable data privacy laws and regulations.
501 - 1000 employees
👥 HR Tech
🎯 Recruiter
🏢 Enterprise
Customer Support Associate
Job not on LinkedIn
November 22
🇵🇭 Philippines – Remote
💵 ₱20k - ₱55k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
ZigZag Offshoring
HR Tech • Recruitment • Enterprise
ZigZag Offshoring is a company that provides offshoring services to businesses, facilitating the hiring and management of staff across different roles and industries. It is based in Manila, Philippines, and emphasizes data privacy and consent in its recruitment processes. ZigZag Offshoring offers a variety of job opportunities, including positions for developers, customer service representatives, HR admins, and more, often with flexible or remote working options. The company collects and processes personal data as part of the recruitment process, adhering to applicable data privacy laws and regulations.
501 - 1000 employees
👥 HR Tech
🎯 Recruiter
🏢 Enterprise
📋 Description
• Respond to customer inquiries and issues via email in a professional and timely manner • Coordinate with the US team to support client onboarding sessions over video calls • Provide clear and concise product guidance to clients • Collaborate with internal teams to ensure customer satisfaction • Log and track support requests and feedback for continuous improvement
🎯 Requirements
• 2-3 years of Customer Support or Customer Service experience • Excellent written and verbal communication skills in English • Comfortable speaking with clients on video calls • Strong attention to detail and organizational skills • Willingness to learn technical aspects of the product (training will be provided) • Ability to work independently in a remote setup
🏖️ Benefits
• Be part of an innovative and growing global team • Gain exposure to an international customer base • Enjoy a supportive work environment that encourages growth and development
Apply NowSimilar Jobs
November 21
Remote Customer Service Agent assisting clients with inquiries and excellent service across various projects. Support diverse well-known brands in a fast-paced environment.
November 21
Virtual Assistant providing multi-channel customer support for GPS tracking IoT devices. Handling troubleshooting and account inquiries in a full-time remote position with night shift hours.
November 20
As a Remote Customer Service Agent, you’ll assist customers and provide excellent service for MCI's diverse clients. Contribute to high-impact projects with some of the world’s most iconic brands.
November 20
Payroll Support Specialist managing complex payroll and employment inquiries for APAC with a focus on workflow optimization and customer support. Collaborating across teams in a fully remote model.
November 20
Sales Support Representative engaging with patients via phone and email in a remote role. Supporting care plans and coordinating scheduling while maintaining patient records.