Technical Account Manager – Resident Engineer, Linux

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Zimperium

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Cybersecurity • Enterprise • SaaS

Zimperium is a leading company in the mobile security industry, specializing in mobile endpoint and application security. They provide advanced solutions to protect mobile devices and applications, allowing enterprises to secure their mobile endpoints and enable safe access to sensitive data and systems. Zimperium's platforms integrate with various environments, including cloud, on-premises, and air-gapped setups, ensuring continuous and persistent security during development and runtime. The company is recognized for its unique focus on mobile security, offering tools that help prevent data loss, fraud, and regulatory breaches in mobile apps.

201 - 500 employees

Founded 2010

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 $12M Venture Round on 2018-11

📋 Description

• Manage post-sale Customer relationships including building customer relationships, managing renewals, facilitating expansion opportunities, driving solution adoption & business value, managing escalations and achieving Customer delight • Work closely with Engineering and Product teams in different time zones to address customer issues • Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution • Drive the adoption of Zimperium’s solution within the Customer’s user base and assist the Customer to realize the business value • Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer

🎯 Requirements

• B.S. in Computer Science or an equivalent engineering degree • 10+ years of experience working with Enterprise software solutions, startup experience desirable • 5+ yrs of Linux Scripting Experience • Database/SQL skills are a must • Experience in programming languages like Python and Java • 3-5 years of Helm deployments with good expertise of the technology • Experience with AWS tooling • 5+ yrs experience in customer success roles, preferably with security companies, managing portfolio of large enterprise customers • Self-motivated, strong problem-solving skills with good business acumen • Domain expertise in Mobility & Security is highly desirable • Ability to travel

🏖️ Benefits

• Equal Opportunity employer.