Senior Consultant, Professional Services

Job not on LinkedIn

July 30

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Logo of Zinier

Zinier

Artificial Intelligence • Enterprise • SaaS

Zinier is a company that provides a customizable, workflow-based platform to manage and optimize field service operations through generative AI. Their suite includes products like the Z Productivity Suite and Studio Z, designed to enhance scheduling, dispatching, and asset management for field technicians. Zinier leverages AI to provide real-time insights, automate routine tasks, and improve operational efficiency for industries such as telecommunications, utilities, and infrastructure. Their platform supports integrations with leading ERP, CRM, and EAM software, making it a powerful tool for enterprises looking to digitize and innovate their field operations.

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $90M Series C on 2020-01

📋 Description

• Who we are 80% of the workers across the globe are Deskless. • These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. • At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. • Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field. • We are a remote-first global team headquartered in Silicon Valley. • Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC. • What we are looking for We’re seeking a technically-minded, customer-facing Senior Consultant who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. • If you’re a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you. • This is a remote position based in the US. You’ll begin as an individual contributor, collaborating with delivery and development teams. • A regional Solution Architect will support you, but you’ll own the customer relationship and delivery outcomes. • You’ll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you're eager to take that on.

🎯 Requirements

• Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences • Strong experience in digital or IT transformation projects • Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer • Proven ability to manage large, complex enterprise projects • Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives • Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required

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