Program Director

🕒 November 3

🇺🇸 United States – Remote

💵 $214k - $260k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zip Co

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

💸 Finance

Fintech • eCommerce • Finance

Zip Co is a global ‘Buy Now, Pay Later’ company that provides simpler and fairer payment solutions for millions of customers. With a mission to be the first payment choice everywhere and every day, Zip offers transparent, flexible, and interest-free credit to consumers and businesses. The company partners with major brands like Amazon, Best Buy, eBay, and Uber, focusing on people-centred innovation and financial empowerment.

📋 Description

• Lead Zip’s most strategic, high-priority cross-functional programs and special projects • Translate executive priorities and enterprise strategy into coordinated action and measurable business outcomes • Establish roadmaps, governance, decision structures, operating rhythms, and reporting cadences • Own end-to-end health and coordination of complex programs spanning multiple initiatives, teams, and business priorities • Develop integrated roadmaps across product, technology, operations, people, finance, legal, commercial, and go-to-market workstreams • Coordinate functions by clarifying ownership, decision rights, dependencies, milestones, and accountability • Monitor program status, stakeholder signals, risks, decisions, resource constraints, and emerging issues • Lead escalations and facilitate complex decision-making through resolution • Advise executive leadership on program direction, integration strategy, organizational implications, risks, opportunities, and required decisions • Lead or coordinate change-management and organizational-transition activities • Partner with Product, Engineering, Delivery, and business teams through delivery and stabilization • Ensure programs have appropriate resources, capabilities, expertise, sponsorship, and decision-making support • Use Jira, Confluence, AI, automation, and modern tools to improve visibility, communications, reporting, efficiency, and repeatability • Build scalable approaches for future strategic initiatives, integrations, and transformations

🎯 Requirements

• Undergraduate degree in a technology discipline; graduate degree preferred • Program or Project Management certification a plus • 15+ years of experience in program management, strategy and operations, consulting, delivery management, technical program management, integration, transformation, or related leadership roles within technology organizations • 5+ years of experience leading complex work within financial technology, banking, payments, lending, or consumer financial services • Proven track record leading complex, cross-functional programs and special projects across multiple teams, functions, and initiatives, with accountability for outcomes • Strong business acumen and ability to define success measures, evaluate trade-offs, and connect execution to measurable business outcomes • Exceptional executive presence, stakeholder leadership, and influence • Strong executive communication and judgment; ability to synthesize complex information and manage escalations • Ability to operate between strategy and execution, resolve ambiguity, mitigate risk, unblock decisions, and restore momentum • Strong technical and delivery fluency, including modern software delivery practices • Ability to manage program-level risks, dependencies, capacity constraints, and decision structures • Experience using Jira, Confluence, AI, automation, and modern program-management practices • Calm, pragmatic, results-oriented leadership style aligned with Zip’s values • Remote-first opportunity for US-based employees • Visa sponsorship is not available for this position

🏖️ Benefits

• Flexible working culture • Incentive programs • Unlimited PTO • Generous paid parental leave • Leading family support policies • Company-sponsored 401k match • Learning and wellness subscription stipend • Beautiful Union Square office with a casual dress code • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available • Bonus and/or commission awards may be included in total compensation • Additional premium percentages may apply based on the tiered premium strategy

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