Remote Customer Experience Jobs in the United Kingdom

Search 19 work from home customer experience positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Customer Experience
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
19 Jobs
🆕 Date Added

Yesterday

Dexcom

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Experience Associate Manager supporting customers with diabetes management using Dexcom technology. Conducting research, managing surveys, and collaborating with teams for user experience enhancement.

Head of Customer Experience

Yesterday

Job not on LinkedIn

tem

51 - 200

⚡ Energy

🛍️ eCommerce

☁️ SaaS

Head of Customer Experience leading exceptional Customer Experience initiatives for innovative energy company. Focusing on process optimization and team development in a remote setting.

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

4 days ago

Job not on LinkedIn

Definely

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Customer Support Specialist engaging with customers to resolve inquiries and issues at Definely, a LegalTech company.

Customer Experience Manager

November 26

Job not on LinkedIn

Naturecan

51 - 200

🧘 Wellness

🛍️ eCommerce

Customer Experience Manager to enhance customer experience in a growing wellness brand. Manage operations and customer service team with focus on exceptional post-purchase journey.

November 25

Job not on LinkedIn

Customer Service Representative providing exceptional customer support in a fintech scale-up. Assisting global users with inquiries and issues while maintaining a positive and friendly attitude.

November 25

Stonewater

501 - 1000

🏠 Real Estate

🤝 Non-profit

🌍 Social Impact

Customer Experience Director leading housing management services at Stonewater for responsive, customer-focused delivery. Seeking a passionate and accountable leader to drive satisfaction and efficiency in diverse communities.

Customer Support Specialist

November 21

Job not on LinkedIn

Clio - Cloud-Based Legal Technology

1001 - 5000

☁️ SaaS

🔐 Security

Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.

🇬🇧 United Kingdom – Remote

💵 £37.4k - £50.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Executive

November 13

Job not on LinkedIn

Chip - your wealth app

51 - 200

💸 Finance

💳 Fintech

Customer Support Executive providing support via chat, email, and social media in a fintech company. Responsible for troubleshooting, reporting issues, and aiding app growth.

November 7

Reserv

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

Customer Experience Specialist managing customer claims inquiries and assisting adjusters at Reserv. Focused on delivering exceptional customer service in a fast-paced environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 5

Job not on LinkedIn

Octopus Energy

1001 - 5000

⚡ Energy

📡 Telecommunications

Customer Specialist supporting EV users via email and chat while expanding Electroverse's customer base. Engaging customers with flexibility in work location and hours.

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Support Consultant

October 24

Job not on LinkedIn

Valamis

51 - 200

📚 Education

☁️ SaaS

🏢 Enterprise

Support Consultant providing assistance for Totara clients with queries and system troubleshooting. Collaborating with teams to ensure high-quality customer support and satisfaction.

September 20

Spellbook

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

Provide technical customer support for Spellbook's AI tools used by commercial lawyers in the UK. Resolve tickets, run trainings, update Help Centre, and improve support processes.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

July 9

ModSquad

1165 - 1165

🤖 Artificial Intelligence

Deliver exceptional customer service for global clients as a Customer Support Mod at ModSquad.

🌏 Anywhere in the World

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

July 4

Job not on LinkedIn

OneStream Software

1001 - 5000

💸 Finance

🏢 Enterprise

Provide customer support through various channels while collaborating with team members in the UK.

🇬🇧 United Kingdom – Remote

💰 Series B on 2021-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Service Specialist

June 21

Job not on LinkedIn

Tembo

11 - 50

💸 Finance

💳 Fintech

🏠 Real Estate

Join Tembo as a Customer Service Specialist focusing on world-class support for savings customers.

March 14

Job not on LinkedIn

Calero

501 - 1000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

Calero, a technology expense management solution, seeks a Customer Service Representative for mobile services support.

Customer Service Advisor

January 13

Job not on LinkedIn

Fanatics, Inc.

1001 - 5000

🎮 Gaming

🛒 Retail

🛍️ eCommerce

Customer Service Advisors act as a liaison between Fanatics Collectibles and consumers, addressing inquiries about products and services.

Remote customer experience salary expectations in the United Kingdom

The average salary for remote customer experience specialists in the United Kingdom is £22,779 per year. This is based on data from 28 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Experience (1-2 yrs)

8£0

🟡 Mid-level Customer Experience (2-4 yrs)

10£41,343

🟠 Senior Customer Experience (5-9 yrs)

7£0

🔴 Lead Customer Experience (10+ yrs)

3£74,790

How long does it take for companies to hire a remote customer experience in the United Kingdom?

We analyzed 22 job listings in the last year and found it takes about 30 days for employers to close a job opening.

The most in-demand skills for customer experience specialists in the United Kingdom

We reviewed 28 job postings and found the top 10 skills employers are asking for most often are:

Analytical skills57.1%
Customer support42.9%
Communication28.6%
Crm software28.6%
Cross-functional collaboration28.6%
Customer experience28.6%
Data analysis28.6%
Data entry28.6%
3pl operations14.3%
Administrative tasks14.3%

Frequently asked questions

You need strong communication and interpersonal skills, empathy, problem-solving abilities, and proficiency in customer service software. Time management and adaptability are also crucial for remote work.

Typically, a degree in marketing, business, or a related field is preferred. However, relevant experience in customer service or support roles, along with a strong track record of enhancing customer satisfaction, can be equally important.

Responsibilities include managing customer inquiries and feedback, resolving issues, analyzing customer data to improve services, collaborating with other teams to enhance the customer experience, and ensuring high levels of customer satisfaction.

Benefits include flexible work hours, the ability to work from any location, reduced travel costs, and an improved work-life balance. You also have the opportunity to engage with a diverse range of customers and contexts.

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Frequently asked questions

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

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