Selected: 🔄 Customer Retention Specialist.
Selected: 🇬🇧 United Kingdom – Remote (UK).
Selected: 🆕 Date Added.
🕒 5 days ago
Customer Retention Representative re-engaging inactive users for a cryptocurrency kiosk platform. Driving retention revenue through consultative phone sales, promotions, and customer relationship management.
🕒 6 days ago
Client retention specialist resolving complex customer issues for a profitable information and software products company. Restoring trust, reducing refunds, and protecting long-term customer value.
🌐 Canada, United States, +1 more countries – Remote
💵 $6k - $8k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 20%
🕒 August 7
Customer Retention Manager protecting and growing revenue for Upsun, a cloud application platform. Managing renewals, retention workflows, customer health scoring, negotiations, and expansion opportunities across a high-volume account portfolio.
🌐 United Kingdom, France, +3 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 10%
Likely ghost job
🕒 June 24
Likely ghost job
Retention Manager at STERRY driving customer loyalty and engagement through email marketing strategies and automated campaigns. Collaborating on impactful marketing for various clients.
🌏 Anywhere in the World
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 60%
🕒 June 22
User Retention Specialist improving engagement, reducing churn, and maximizing retention for Airalo’s global eSIM store. Executing CRM campaigns, segmentation, analytics, and A/B tests.
🌐 Spain, United Kingdom – Remote
💵 £58.8k - £84.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 27%
Likely ghost job
🕒 May 25
Likely ghost job
Senior Client Retention Specialist responsible for managing sensitive client relationships at a scaling AI Acquisition business. Ensuring retention outcomes and revenue protection through strategic client engagement.
🌐 United States, United Kingdom, +3 more countries – Remote
⏰ Full Time
🟠 Senior
🔄 Customer Retention Specialist
👻 Ghost score 65%
🕒 May 18
Director of Retention at Airalo focusing on driving repeat usage and long-term customer value. Building lifecycle systems to enhance customer engagement for the world's largest eSIM store.
The average salary for remote customer retention specialists in the UK is £45,228 per year. This is based on data from 10 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 1 | £41,475 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 8 | £51,350 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 1 | £0 |
We analyzed 8 job listings in the last year and found it takes about 31 days for employers to close a job opening.
We reviewed 10 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
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