Remote Customer Support Agent Jobs in the United Kingdom

Search 17 work from home customer support agent positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Customer Support Agent
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience

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customer support jobs
17 Jobs
🆕 Date Added

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

4 days ago

Job not on LinkedIn

Definely

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Customer Support Specialist engaging with customers to resolve inquiries and issues at Definely, a LegalTech company.

November 25

Job not on LinkedIn

Customer Service Representative providing exceptional customer support in a fintech scale-up. Assisting global users with inquiries and issues while maintaining a positive and friendly attitude.

Customer Support Specialist

November 21

Job not on LinkedIn

Clio - Cloud-Based Legal Technology

1001 - 5000

☁️ SaaS

🔐 Security

Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.

🇬🇧 United Kingdom – Remote

💵 £37.4k - £50.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Service Executive

November 13

Job not on LinkedIn

Love Recruitment Ltd

11 - 50

🎯 Recruiter

🤝 B2B

⚽ Sports

Customer Service Executive for a wellness brand managing customer inquiries via various platforms. Focused on troubleshooting, order processing, and customer support in a remote setup.

Customer Support Executive

November 13

Job not on LinkedIn

Chip - your wealth app

51 - 200

💸 Finance

💳 Fintech

Customer Support Executive providing support via chat, email, and social media in a fintech company. Responsible for troubleshooting, reporting issues, and aiding app growth.

November 7

Reserv

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

Customer Experience Specialist managing customer claims inquiries and assisting adjusters at Reserv. Focused on delivering exceptional customer service in a fast-paced environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 5

Job not on LinkedIn

Octopus Energy

1001 - 5000

⚡ Energy

📡 Telecommunications

Customer Specialist supporting EV users via email and chat while expanding Electroverse's customer base. Engaging customers with flexibility in work location and hours.

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

September 20

Spellbook

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

Provide technical customer support for Spellbook's AI tools used by commercial lawyers in the UK. Resolve tickets, run trainings, update Help Centre, and improve support processes.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

July 14

ModSquad

1165 - 1165

🤖 Artificial Intelligence

Join ModSquad to deliver exceptional customer support for global clients remotely.

🌏 Anywhere in the World

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

July 9

ModSquad

1165 - 1165

🤖 Artificial Intelligence

Deliver exceptional customer service for global clients as a Customer Support Mod at ModSquad.

🌏 Anywhere in the World

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

July 4

Job not on LinkedIn

OneStream Software

1001 - 5000

💸 Finance

🏢 Enterprise

Provide customer support through various channels while collaborating with team members in the UK.

🇬🇧 United Kingdom – Remote

💰 Series B on 2021-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Service Specialist

June 21

Job not on LinkedIn

Tembo

11 - 50

💸 Finance

💳 Fintech

🏠 Real Estate

Join Tembo as a Customer Service Specialist focusing on world-class support for savings customers.

March 14

Job not on LinkedIn

Calero

501 - 1000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

Calero, a technology expense management solution, seeks a Customer Service Representative for mobile services support.

Customer Success Agent

March 4

Job not on LinkedIn

Shuggr Ltd.

2 - 10

👥 B2C

🌍 Social Impact

🏪 Marketplace

As a Customer Success Agent at Shuggr, support users of an online social network focused on the gay and trans community.

🗣️🇸🇦 Arabic Required

🗣️🇹🇷 Turkish Required

Customer Service Advisor

January 13

Job not on LinkedIn

Fanatics, Inc.

1001 - 5000

🎮 Gaming

🛒 Retail

🛍️ eCommerce

Customer Service Advisors act as a liaison between Fanatics Collectibles and consumers, addressing inquiries about products and services.

Remote customer support agent salary expectations in the United Kingdom

The average salary for remote customer support agents in the United Kingdom is £20,738 per year. This is based on data from 8 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support Agent (1-2 yrs)

1£0

🟡 Mid-level Customer Support Agent (2-4 yrs)

7£23,700

How long does it take for companies to hire a remote customer support agent in the United Kingdom?

We analyzed 6 job listings in the last year and found it takes about 30 days for employers to close a job opening.

The most in-demand skills for customer support agents in the United Kingdom

We reviewed 8 job postings and found the top 10 skills employers are asking for most often are:

Community management100.0%
Customer support100.0%
Data entry100.0%
Google workspace100.0%
Job boards100.0%
Online tools100.0%
Profile review100.0%
Spreadsheets100.0%
Technical troubleshooting100.0%
Zendesk100.0%

Frequently asked questions

You need strong communication and problem-solving skills, proficiency in customer service software, and the ability to remain calm under pressure. Additionally, being empathetic and having good organizational skills are crucial for remote customer support roles.

Typically, a high school diploma or equivalent is required, although some companies may prefer candidates with an associate or bachelor's degree. Prior experience in customer service is often highly valued.

Responsibilities include responding to customer inquiries via phone, email, or chat, troubleshooting issues, providing product information, and escalating complex problems. You will also need to maintain customer records and ensure customer satisfaction.

Benefits include flexible hours, the ability to work from home, reduced commuting costs, and a better work-life balance. Remote customer support roles also allow for opportunities to connect with a diverse range of customers and improve your interpersonal skills.

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