Remote Customer Support Specialist Jobs in the United Kingdom

Search 18 work from home customer support specialist positions available in the United Kingdom. Your career in truly remote companies - apply today.

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Customer Support Specialist
🇬🇧 United Kingdom – Remote (UK)
💵 Minimum Salary
⚪️ Experience
18 Jobs
🆕 Date Added

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

4 days ago

Job not on LinkedIn

Definely

51 - 200

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

Customer Support Specialist engaging with customers to resolve inquiries and issues at Definely, a LegalTech company.

November 25

Job not on LinkedIn

Customer Service Representative providing exceptional customer support in a fintech scale-up. Assisting global users with inquiries and issues while maintaining a positive and friendly attitude.

Customer Support Specialist

November 21

Job not on LinkedIn

Clio - Cloud-Based Legal Technology

1001 - 5000

☁️ SaaS

🔐 Security

Service Desk Consultant for ShareDo providing customer support on technical issues. Focused on resolving tickets efficiently and improving service processes.

🇬🇧 United Kingdom – Remote

💵 £37.4k - £50.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Executive

November 13

Job not on LinkedIn

Chip - your wealth app

51 - 200

💸 Finance

💳 Fintech

Customer Support Executive providing support via chat, email, and social media in a fintech company. Responsible for troubleshooting, reporting issues, and aiding app growth.

November 7

Reserv

51 - 200

🤖 Artificial Intelligence

☁️ SaaS

Customer Experience Specialist managing customer claims inquiries and assisting adjusters at Reserv. Focused on delivering exceptional customer service in a fast-paced environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 5

Job not on LinkedIn

Octopus Energy

1001 - 5000

⚡ Energy

📡 Telecommunications

Customer Specialist supporting EV users via email and chat while expanding Electroverse's customer base. Engaging customers with flexibility in work location and hours.

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist at Railbookers Group helping travelers with bookings and inquiries. Focused on resolving issues and enhancing customer experience in a dynamic environment.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Support Consultant

October 24

Job not on LinkedIn

Valamis

51 - 200

📚 Education

☁️ SaaS

🏢 Enterprise

Support Consultant providing assistance for Totara clients with queries and system troubleshooting. Collaborating with teams to ensure high-quality customer support and satisfaction.

Product Support Specialist

October 9

Job not on LinkedIn

Datarails

201 - 500

☁️ SaaS

💸 Finance

🤖 Artificial Intelligence

Product Support Specialist providing technical support for Datarails' financial planning platform. Collaborating with CS, Product, and R&D teams to execute customer experience initiatives.

September 20

Spellbook

11 - 50

🤖 Artificial Intelligence

☁️ SaaS

Provide technical customer support for Spellbook's AI tools used by commercial lawyers in the UK. Resolve tickets, run trainings, update Help Centre, and improve support processes.

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

July 14

ModSquad

1165 - 1165

🤖 Artificial Intelligence

Join ModSquad to deliver exceptional customer support for global clients remotely.

🌏 Anywhere in the World

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

July 9

ModSquad

1165 - 1165

🤖 Artificial Intelligence

Deliver exceptional customer service for global clients as a Customer Support Mod at ModSquad.

🌏 Anywhere in the World

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

July 4

Job not on LinkedIn

OneStream Software

1001 - 5000

💸 Finance

🏢 Enterprise

Provide customer support through various channels while collaborating with team members in the UK.

🇬🇧 United Kingdom – Remote

💰 Series B on 2021-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Service Specialist

June 21

Job not on LinkedIn

Tembo

11 - 50

💸 Finance

💳 Fintech

🏠 Real Estate

Join Tembo as a Customer Service Specialist focusing on world-class support for savings customers.

March 14

Job not on LinkedIn

Calero

501 - 1000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

Calero, a technology expense management solution, seeks a Customer Service Representative for mobile services support.

Customer Success Agent

March 4

Job not on LinkedIn

Shuggr Ltd.

2 - 10

👥 B2C

🌍 Social Impact

🏪 Marketplace

As a Customer Success Agent at Shuggr, support users of an online social network focused on the gay and trans community.

🗣️🇸🇦 Arabic Required

🗣️🇹🇷 Turkish Required

Customer Service Advisor

January 13

Job not on LinkedIn

Fanatics, Inc.

1001 - 5000

🎮 Gaming

🛒 Retail

🛍️ eCommerce

Customer Service Advisors act as a liaison between Fanatics Collectibles and consumers, addressing inquiries about products and services.

Remote customer support specialist salary expectations in the United Kingdom

The average salary for remote customer support specialists in the United Kingdom is £28,421 per year. This is based on data from 47 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support Specialist (1-2 yrs)

13£30,283

🟡 Mid-level Customer Support Specialist (2-4 yrs)

34£27,709

How long does it take for companies to hire a remote customer support specialist in the United Kingdom?

We analyzed 38 job listings in the last year and found it takes about 60 days for employers to close a job opening.

The most in-demand skills for customer support specialists in the United Kingdom

We reviewed 47 job postings and found the top 10 skills employers are asking for most often are:

Communication50.0%
Customer service50.0%
Documentation50.0%
Intercom50.0%
Problem solving50.0%
Saas50.0%
Technical support50.0%
Analytical skills25.0%
Attention to detail25.0%
Azure25.0%

Frequently asked questions

You need excellent communication skills, both written and verbal, problem-solving abilities, proficiency with customer support software, and strong empathy. Time management and the ability to handle multiple tasks simultaneously are also important.

Typically, a high school diploma or equivalent is required, though a degree in a related field can be helpful. Previous customer service experience is often preferred. Familiarity with CRM software and basic technical skills are beneficial.

Responsibilities include responding to customer inquiries, resolving issues, providing product information, updating customer records, and collaborating with other teams to improve the customer experience. You'll also need to maintain a positive and professional demeanor.

Benefits include flexible work hours, the ability to work from virtually anywhere, reduced commuting costs and travel time, and the opportunity to develop strong interpersonal skills. Remote roles often provide improved work-life balance.

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