Remote Product Support Specialist Jobs in the United Kingdom
Search 4 work from home product support specialist positions available in the United Kingdom. Your career in truly remote companies - apply today.
November 25
Job not on LinkedIn
Technical Application Support Specialist at LineTen configuring online ordering and automation platforms. Providing client support on escalated technical issues in the fast-growing food delivery industry.
October 24
Job not on LinkedIn
Support Consultant providing assistance for Totara clients with queries and system troubleshooting. Collaborating with teams to ensure high-quality customer support and satisfaction.
October 9
Job not on LinkedIn
Product Support Specialist providing technical support for Datarails' financial planning platform. Collaborating with CS, Product, and R&D teams to execute customer experience initiatives.
June 4
Job not on LinkedIn
Clay
11 - 50
Join Clay as a product support specialist, aiding diverse customers in product enhancement. Utilize your technical background to elevate user experiences and provide insightful feedback.
Remote product support specialist salary expectations in the United Kingdom
The average salary for remote product support specialists in the United Kingdom is £52,278 per year. This is based on data from 10 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support Specialist (1-2 yrs) | 3 | £24,490 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 7 | £64,188 |
How long does it take for companies to hire a remote product support specialist in the United Kingdom?
We analyzed 8 job listings in the last year and found it takes about 19 days for employers to close a job opening.
The most in-demand skills for product support specialists in the United Kingdom
We reviewed 10 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer service tools and software, and a good understanding of the products you support. Technical skills may also be required, depending on the product, along with patience and empathy when dealing with customers.
Typically, a high school diploma or equivalent is required, though an associate’s or bachelor’s degree in a related field can be beneficial. Previous experience in customer support or a similar role is often preferred, along with knowledge of the specific products.
Responsibilities include assisting customers with product issues, troubleshooting technical problems, providing product information, documenting support interactions, and working closely with development teams to address recurring issues. You may also need to train customers on product usage.
Benefits include flexible work hours, no commuting costs, a comfortable work environment, and the opportunity to work from anywhere. Additionally, remote positions often provide better work-life balance and access to a diverse range of customers and companies.
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Frequently asked questions
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