June 27
501 - 1000
🇨🇴 Colombia – Remote
💵 Rp60k - Rp7M / year
⏰ Full Time
⚪️ Entry-level
🧑🔧 Technical Customer Success Manager
The average salary for remote customer success specialists is $67,918 per year. This is based on data from 98 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success specialist salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
🟢 Junior Customer Success Specialist (1-2 yrs) | 9 | $64,722 |
🟡 Mid-level Customer Success Specialist (2-4 yrs) | 41 | $66,933 |
🟠 Senior Customer Success Specialist (5-9 yrs) | 48 | $69,359 |
Strong communication and interpersonal skills, problem-solving abilities, empathy, and customer-focused mindset are essential. Familiarity with CRM tools and basic technical knowledge can also be helpful.
A degree in business, communications, or a related field is often preferred, but relevant experience or internships in customer service or support can be valuable. Certifications in customer success practices may enhance your profile.
Responsibilities include onboarding new customers, providing product training and support, resolving customer issues, gathering feedback, and maintaining ongoing relationships to ensure customer satisfaction and retention.
Benefits include flexible work arrangements, opportunities for career growth, gaining experience in customer relations, and the chance to work with diverse clients and industries from the comfort of your home.