Strategic Partnership Manager

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Access Softek

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🏦 Banking

💳 Fintech

Banking • Fintech

Access Softek is a leading provider of omnichannel digital banking solutions, offering innovative and comprehensive platforms for financial institutions. The company's offerings include consumer and business banking solutions, advanced security tools such as real-time fraud protection and biometric authentication, and integrated investing options like EasyVest and EasyCoin. Access Softek partners with Plaid to enhance account integration capabilities, providing secure and efficient financial management tools. With a focus on customization and flexibility, Access Softek delivers cutting-edge solutions that transform the digital banking experience for credit unions and other financial institutions.

📋 Description

• Own the day-to-day relationships with assigned fintech and technology partners across the Access Digital ecosystem • Run bi-weekly/monthly partner calls, track action items, and keep communication consistent and productive • Monitor partner product updates, roadmap changes, and API or integration developments — surfacing what matters to our internal teams • Escalate strategically complex issues or major commercial decisions to leadership oversight • Serve as the internal product expert for partner solutions — the go-to resource for Sales and Account Management teams • Support AMs in identifying cross-sell opportunities across the client base • Facilitate partner training sessions, onboarding materials, and lunch-and-learns for internal teams, and ensure new sales reporting to partners respectively • Contribute to the Partner Playbook and AM Rules of Engagement to keep field teams sharp, savvy, and confident • Manage routine commercial tasks including pricing approvals, discount requests, contract renewals, and contract administrative items • Support renewal coordination and partner tier management within the Access Digital Partner Marketplace • Track partner performance metrics and flag trends to leadership • Coordinate and aid Product and Implementation on partner integration issues and any client-facing escalations

🎯 Requirements

• 3–6 years of experience in technology partnerships, fintech sales, SaaS, digital banking, or strategic account management • Comfortable in partner or client-facing conversations — professional, personable, prepared, and credible • Familiarity with credit unions, community banks, or financial technology a plus — not required • Organized self-starter who tracks their own commitments and follows through without being chased • Able to learn complex products quickly and explain them simply to sales and business audiences • Collaborative mindset — works well across Sales, AM, Product Development, and Implementation teams • Eager to grow commercially — exposure to contracts, negotiations, or pricing discussions a bonus

🏖️ Benefits

• Compensation commensurate with experience • 401(k) retirement savings plan • Life insurance, short-term and long-term disabilities insurance • Medical and dental insurance • Paid vacation and sick leave • Paid home internet