Director, Digital Asset & Brokerage Operations

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Logo of Alpaca

Alpaca

201 - 500 employees

🔌 API

💳 Fintech

₿ Crypto

API • Fintech • Crypto

Alpaca is a fintech company that provides a comprehensive brokerage and trading platform through a suite of APIs. These APIs enable developers and businesses to integrate algorithmic trading, app development, and embedded investing into their services. Alpaca offers services like trading in US stocks, ETFs, and cryptocurrency with options for local currency transactions. The company is recognized for its cyber security practices and is a member of FINRA and SIPC. Alpaca is ideal for fintech startups, broker-dealers, hedge funds, and other financial services looking to build sophisticated trading applications and platforms with minimal friction through their well-documented Broker API.

📋 Description

• Build and manage a globally distributed team of trade ops associates providing 24/5 service coverage. • Directly engage with our customers, providing a world-class service • Review, identify and resolve trade differences • Process trade corrections and cancellations • Inventory account reconciliation • Provide input into new procedures and processes as well as revisions to existing operations procedures and processes • Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies • Manage our global fiat banking relationships • Maintain relationships with liquidity providers, token projects and all our vendors • Assist with financial and regulatory audits • Work closely with engineering to bring industry-leading crypto products to market

🎯 Requirements

• Experienced running middle/back office trade operations for a brokerage or crypto exchange • Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage • Experience trading crypto professionally • Experience in US crypto regulations

🏖️ Benefits

• Competitive Salary & Stock Options • Health Benefits • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card

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