Senior Director, Managed Mobility Services

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Barcoding, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🚗 Transport

🏢 Enterprise

☁️ SaaS

💰 Seed Round on 2012-12

Transport • Enterprise • SaaS

Barcoding, Inc. is a leader in the field of automated data capture and mobility solutions, focusing on developing comprehensive strategies to enhance supply chain performance. With expertise in industries such as distribution, manufacturing, retail, and transportation, Barcoding, Inc. leverages technology partnerships and a Process-People-Technology (PPT) philosophy to deliver tailored solutions for its customers. The company offers services like enterprise implementation, mobile device management, and managed mobility services, along with a strong focus on RFID and IoT infrastructure. Through holistic data capture solutions, Barcoding, Inc. aims to improve operational efficiency and customer satisfaction, paving the way for smarter supply chains.

📋 Description

• Define and execute Managed Services strategy and growth plan • Own delivery performance (SLAs, KPIs, customer experience) • Lead P&L, including revenue growth and margin optimization • Act as executive sponsor for key customer relationships • Partner with Sales to drive pipeline, upsell, and expansion • Build and lead high-performing service delivery teams • Standardize and evolve services portfolio and offerings • Manage key vendor/OEM relationships (carriers, indirect channel partners) • Build and develop a high-performing team through effective hiring, coaching, and performance management • Provide regular reporting to executive leadership on operational performance, risks, and opportunities • Manage departmental budgets and resource allocation

🎯 Requirements

• 7+ years of progressive experience in sales leadership, with at least 3 years in a senior management role • Bachelor’s degree in related business field • Experience in enterprise mobility, mobile device management, or related technology domains • Strong understanding of service delivery frameworks, SLA management, and client success principles • Demonstrated ability to build scalable processes in a growing organization • Ability to communicate effectively with senior leaders and clients • Ability to present complex information clearly and confidently • Ability to build credibility and trust with stakeholders • Ability to influence decisions and lead cross-functional discussions • Ability to represent the organization professionally in customer-facing settings • Data-driven approach to decision-making and performance management.