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Senior Manager, People Engagement

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $162k - $204k / year

⏰ Full Time

🟠 Senior

👥 People Operations

🦅 H1B Visa Sponsor

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Logo of ClickUp

ClickUp

1001 - 5000 employees

Founded 2017

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $400M Series C - ClickUp on 2021-10

SaaS • Productivity • Enterprise

ClickUp is a cloud-based SaaS work management and productivity platform that consolidates projects, docs, chat, time tracking, automations and AI-driven "Super Agents" into a single workspace. It helps teams and enterprises streamline workflows, replace fragmented software stacks, and boost productivity with integrations, customizable agents/workflows, and enterprise-grade security and compliance.

📋 Description

• Own the end-to-end global onboarding process: Right to Work, background checks, IT coordination, Deel operations for international hires/contractors, and cross-team logistics to ensure every new joiner is set up from day one. • Manage pre-hire and former employee queries as the primary point of contact. • Design and maintain a "White Glove" onboarding experience for Executive Leadership. • Own separation document generation (state-specific docs, separation letters, COEs) with accuracy and legal compliance. • Define and track lifecycle KPIs: onboarding satisfaction, RTW completion, training, benefits enrollment, equity acknowledgment. • Partner with People Systems to optimize employee support operations (intake, routing, metrics, self-service). • Own the employee knowledge ecosystem: ensure policies and resources are discoverable, accurate, and governed through clear ownership, review cadences, and escalation paths. • Manage security training rollouts and configure new modules (SCORM, video) in Workday Learning. • Audit learning data, enforce completion requirements, and manage non-compliance escalations. • Oversee professional development programs and vendor manage learning content partners (OpenSesame, etc.). • Operationally own AwardCo (config, vendor, budget, comms), co-working space access, and Performance Awards logistics. • Own and govern AskPeople Pal (ticket triage/routing) and any future AI agents; lead health checks, documentation, and continuous improvement standards. • Build and maintain ClickUp automations supporting operational workflows. • Serve as the People Team's go-to resource for AI adoption, training, and support.

🎯 Requirements

• 5+ years of experience in HR/People Operations, with at least 3+ years in a senior lead or people manager capacity • High proficiency in Workday HCM; hands-on experience with Workday Learning and Deel a plus • Strong understanding of global Right to Work standards, background check processes, and experience managing internal data audits • Demonstrated ability to build, deploy, and govern AI agents and automations to modernize and scale people operations • Experience managing company-wide programs (recognition, workspace, learning) with strong vendor management skills • Proven track record of leading offboarding/separation operations with attention to compliance and employee experience • Ability to communicate effectively and build trust with C-suite stakeholders • A "data-first" approach to identifying bottlenecks and driving continuous improvement across operational workflows • A customer-centric mindset with a genuine passion for delivering exceptional, scalable employee experiences at every touchpoint • Strong strategic thinking and cross-functional influence skills, with the ability to drive alignment across HR, IT, Legal, and business teams • Experience with content management and governance for internal knowledge bases or employee portals is a plus.

🏖️ Benefits

• Equity • 401k • Health, Dental, and Vision insurance • Spending accounts • Life & Disability • Paid parental leave • Flexible paid time off • Enhanced employee assistance program • Employee wellness stipend • Professional development stipend

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