Principal Operations Engineer – Hardware, Data Center Operations

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FluidStack

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

Artificial Intelligence • Cloud Computing

FluidStack is a company that provides GPU supercomputing infrastructure for AI labs. It offers on-demand access to thousands of Nvidia GPUs, enabling large-scale AI training and inference. The company specializes in deploying and managing large GPU clusters with support for technologies like Kubernetes and Slurm, ensuring high availability and excellent support. FluidStack provides a fully managed cloud infrastructure, helping AI companies to focus on developing models without worrying about the underlying hardware. They emphasize performance and cost-efficiency, offering services that scale to thousands of GPUs with high uptime and rapid response times.

📋 Description

• Serve as the most senior technical authority for the operational hardware fleet across our hyperscale AI data center portfolio. • Ensure that the GPU systems, servers, and supporting hardware we deploy at scale are operated, maintained, and continuously improved. • Lead site assessments and operational audits. • Drive the technical readiness of teams ahead of site activation. • Review hardware platforms and integration designs from an operational lens. • Feed operational learnings back into the hardware engineering, deployment, and supply chain organizations as we shift toward a productized, repeatable build model.

🎯 Requirements

• 10+ years of hands-on experience operating mission-critical hardware infrastructure, with at least 5 years as the senior technical voice on a site, campus, or fleet. • Data center operations experience strongly preferred; hyperscale, large HPC, cloud, or other mission-critical compute infrastructure experience considered. • Deep working command of GPU systems, server platforms, storage infrastructure, firmware lifecycle management, and hardware diagnostics — earned in the field, not from a textbook. • Demonstrated ability to author, approve, and execute high-risk MOPs and change records in live production environments. • A track record of leading root cause analysis on significant hardware events and driving corrective actions to closure. • A track record of holding OEMs, ODMs, service vendors, and deployment partners accountable — you know how to enforce a standard without burning the relationship. • Strong written communication: operational health assessments, RCAs, procedure reviews, and design review feedback are second nature. • Comfort operating as the senior technical voice across operations, hardware engineering, network, facilities, supply chain, and customer-facing teams. • Willingness to travel extensively across the fleet. 50-75%.

🏖️ Benefits

• Competitive total compensation package (salary + equity). • Retirement or pension plan, in line with local norms. • Health, dental, and vision insurance. • Generous PTO policy, in line with local norms.