IT Support Technician II

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INTRUST Bank

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Since 1876, INTRUST Bank has grown to become a leading financial services provider in the Midwest, with assets of more than $7 billion, a wide range of wealth services and 40 banking centers across Kansas, Oklahoma, and Arkansas. Our long-standing commitment to exceptional service, quality products and cutting-edge technology underscores our pledge to be the best resource for personal and business financial services in our communities.

📋 Description

• Responds to help desk requests efficiently, thoroughly, and timely. • Completes all user management activities, including new user setup, terminated user shutdown, workstation maintenance and setup, phone user maintenance, and access changes. • Documents all changes and takes accountability for these changes. • Completes hardware management activities, including equipment ordering, inventory, tracking, installation, troubleshooting, and maintenance. • Manages application of software updates, performs daily maintenance on current systems. • Assists with regulatory compliance projects and documentation as needed.

🎯 Requirements

• Bachelor’s degree in related field or equivalent work experience preferred. • 3 to 5 years of related IT experience highly preferred. • Technical Certifications (Microsoft, ITIL) preferred. • Strong verbal and email communication skills to work effectively with users and management. • Strong written communication skills to thoroughly and succinctly document work. • Self-motivated and able to work with minimal supervision.

🏖️ Benefits

• University Bank is an Equal Opportunity / Affirmative Action Employer