Service Engineer

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Körber

10,000+ employees

🏢 Enterprise

💊 Pharmaceuticals

Enterprise • Pharmaceuticals • Logistics

Körber is an international leading technology group with over 12,000 employees in more than 100 locations worldwide. The company operates in four key business areas: Digital, Pharma, Supply Chain, and Technologies. Körber focuses on developing innovative products, solutions, and services aimed at technological leadership and sustainability. It is committed to implementing sustainability initiatives, achieving net-zero CO₂ emissions by 2040, and maintaining high standards in ecodesign and lifecycle assessments. Körber is recognized for its strategic ecosystem partnerships, particularly in the pharma and biotech industries, and is involved in the fields of manufacturing logistics, artificial intelligence, and automation technologies.

📋 Description

• You will travel to customer sites for initial commissioning/debug. • You will travel to customer sites to perform repair, maintenance or SLA service on Equipment • You have the flexibility to support customers with potential short notice and off schedule days • You will determine and reports defective materials or questionable conditions for further service • You will ensure the customer’s machine has a quality cosmetic appearance upon completion • You will perform advance diagnosis, testing, and repairs • You will stay updated on machine designs and latest training with support in Assembly • You will build spare part and retrofit assemblies according to prints • You will display a positive attitude everyday • You will promote the company and fellow employees in a positive manner at all times • You will show a strong eagerness to learn • You will show initiative towards excelling with the company • You will clean and organize work area daily • You will maintain personal appearance in a professional manner • You will attend and participate in company meetings • You will travel 75% or more to customer sites

🎯 Requirements

• You have a high school diploma or GED equivalent (required) • You have a two-year degree in Manufacturing, Electrical, Machine Assembly Technology, etc. (preferred) • You have experience with Machine Based Inspection and Defect Detection Systems (preferred) • You have experience with Vision Inspection in the pharmaceutical packaging industry (preferred) • You have knowledge of image processing systems and optical systems used in Manufacturing Production (preferred) • You have 5-7 years of applicable Field Service experience (required) • You have 5-7 years of experience in manufacturing and automation equipment (preferred) • You have 3-4 years of experience traveling as a Field Technician (required) • You have the ability to travel approximately 85% or greater (required) • You have the ability to be on-call and provide weekend support (required) • You can use hand tools and power tools at a skillful level • You can read and understands print for assembly of mechanical hardware • You can read and understand basic electrical prints for wiring on assemblies • You demonstrate intermediate mechanical knowledge • You demonstrate basic technical mathematical knowledge • You demonstrate basic to intermediate electrical knowledge • You can work together as a team to reach the common goal • You can understand both verbal and written instructions and follow them with precision • You exhibit clear communication (verbal and written) • You demonstrate basic computer literacy with computer programs such as MS-Word, MS-Excel, MS-Outlook, and/or business software

🏖️ Benefits

• Relocation assistance available if needed • Attractive compensation package including health, dental, vision insurance and retirement plan • Modern work environment with open culture towards improvements and new ideas • Global operating company with a wide customer basis and a growing business • International cooperation within group-expert network to implement corporate wide concept • Working in a team who is focusing on customer requirements

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