Staff Solutions Architect

🕒 April 22

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Logo of Kong Inc.

Kong Inc.

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

API • SaaS • Enterprise

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Help customers with API and AI governance lifecycle journeys. • Engagements involve remote delivery, leading virtual and in-person technical workshops for customer architects, developers, security and operations teams. • You will be responsible for designing and creating an end to end solution architecture, addressing technical challenges, and providing hands-on technical implementation across the Kong platform. • Engage with customers on projects, guiding them through the installation and implementation of Kong solutions in their chosen environment - hyperscalers, hybrid or on-prem. • Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey. • Collaborate internally with product engineering, customer success, and account teams to ensure our customers are getting the most value out of their Kong investment. • Have the opportunity to build re-usable tools, author technical documentation, white papers, reference architecture, blogs, and design patterns based on customer experiences.

🎯 Requirements

• 8+ years in customer-facing technical roles (professional services/product support) • Hands-on implementation of API gateways/integrations • Understanding of the API governance lifecycle • Experience building infrastructure with VMs or Kubernetes containers • Knowledge of DevOps, Security, and Networking fundamentals • Proficiency in Linux, Cloud, and Development tooling • Kubernetes proficiency • Experience with major cloud providers (GCP, AWS, Azure) • Application development experience (preferred) • Prior experience in Open Source, API Management, Middleware, or SaaS software companies • Software development in Java, Python, or Lua.

🏖️ Benefits

• healthcare benefits • 401(k) plan • short and long term disability benefits • basic life and AD&D insurance

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