Senior People Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $138.8k - $192.8k / year

⏰ Full Time

🟠 Senior

👥 People Operations

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Mercury

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

💳 Fintech

💸 Finance

☁️ SaaS

Fintech • Finance • SaaS

Mercury is a financial technology company that provides online business banking services, although it is not a bank itself. It partners with FDIC-insured banks like Choice Financial Group, Column N. A. , and Evolve Bank & Trust to offer banking services. Mercury aims to simplify financial operations for startups and businesses by offering a range of services including checking and savings accounts, treasury management, corporate cards, expense management, invoicing, and accounting automations. The platform is designed to streamline various banking tasks and enhance financial workflows with features like fraud monitoring and account security. It also offers investment opportunities through its Mercury Treasury product and startup support through its Mercury Raise platform.

📋 Description

• Serve as the first point of contact for employee and manager inquiries related to People programs, policies, processes, and Workday transactions. • Provide timely and accurate support for employee lifecycle events including hires, transfers, promotions, compensation changes, leaves of absence, and terminations. • Partner with cross-functional teams to ensure a seamless employee experience across all People Operations processes. • Identify opportunities to improve service delivery, streamline workflows, and enhance operational efficiency. • Perform regular audits and data quality reviews to ensure data integrity across Workday and connected systems. • Partner with HR, Payroll, Benefits, managers, and employees to administer and troubleshoot issues related to leave administration, performance reviews, benefits enrollment, and other People initiatives. • Maintain organizational structures including supervisory organizations, positions, job profiles, cost centers, and related configurations. • Support Workday security administration, including role assignments, security reviews, and user access maintenance. • Execute and validate mass data updates using Enterprise Interface Builder (EIB) and other Workday tools. • Troubleshoot Workday issues and partner with HRIS, Payroll, Benefits, and IT teams to resolve system and process concerns. • Conduct testing for Workday releases, enhancements, business process updates, and system changes. • Maintain accurate employee records and ensure compliance with company policies and applicable employment regulations. • Develop and maintain process documentation, standard operating procedures, and knowledge articles.

🎯 Requirements

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience) • 4+ years of People Operations, HR Operations, HRIS, or related experience. • 2+ years of hands-on Workday experience. • Experience working in complex organizations with multiple business units, local and international employee populations • Experience processing employee transactions and maintaining employee data in Workday. • Experience performing EIB data loads and mass data updates. • Strong analytical, troubleshooting, and problem-solving skills. Knowledge of Workday business processes and employee lifecycle management. • Excellent attention to detail and organizational skills. • Strong customer service and communication skills.

🏖️ Benefits

• base salary • equity (stock options)