Operations Coordinator – ASL & Accessibility Service

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🔥 4 minutes ago

🦬 Montana – Remote

🦬 Montana – Remote

💵 $52k - $62k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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MT Associates, LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

At MT Associates, we specialize in accounting, financial management, and administrative support tailored to meet the unique needs of businesses across multiple industries. Whether you’re a real estate developer, law firm, luxury travel business, brand influencer, or retail store, we provide the expertise and efficiency you need to streamline operations and maximize profitability.

📋 Description

• Coordinate ASL interpreting and captioning service requests from intake through completion. • Schedule and manage accessibility services for meetings, conferences, and events across multiple regions. • Communicate with clients, interpreters, and captioners regarding assignments, logistics, and updates. • Manage contractor availability, assignment placement, and ongoing communication. • Handle scheduling changes, cancellations, urgent requests, and coverage needs. • Monitor assignment fulfillment and service quality, escalating issues as needed. • Maintain accurate scheduling records, documentation, and operational data. • Support contractor recruiting and onboarding processes as needed. • Identify and implement process improvements and workflow efficiency. • Assist with workforce planning and resource coordination across regions.

🎯 Requirements

• 2+ years of experience in operations, scheduling, coordination, customer success, or a similar role. • Experience managing multiple priorities and deadlines in a fast-paced environment. • Strong written and verbal communication skills. • Experience working with clients, vendors, or independent contractors. • Proficiency with scheduling tools, email, and standard business software. • Ability to work independently and stay organized in a fully remote environment. • Experience in interpreting services, accessibility services, staffing, or event coordination (preferred). • Experience managing remote contractors or distributed teams (preferred). • Experience as an ASL interpreter or in an interpreting coordination role is a plus but not required. • Familiarity with Deaf and hard-of-hearing communities or accessibility best practices (preferred).

🏖️ Benefits

• 401(k) • 401(k) matching • Competitive salary • Dental insurance • Health insurance • Opportunity for advancement • Paid time off • Vision insurance