Senior Technical Program Manager – AI

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Logo of Ness Digital Engineering

Ness Digital Engineering

1001 - 5000 employees

🏢 Enterprise

☁️ SaaS

Enterprise • SaaS • Technology

Ness Digital Engineering is a full-lifecycle digital engineering firm headquartered in New York. The company offers services that encompass digital advisory and scaled engineering capabilities across various industries, including Financial Services, Manufacturing & Transportation, and Media & Entertainment. With expertise in cloud services, data and analytics, and intelligent engineering, Ness has developed a reputation for helping businesses achieve digital transformation. The company operates globally across 11 innovation hubs, utilizing a globally distributed agile development model called Flexshoring. Ness partners with leading technology platforms like AWS, Microsoft Azure, and Salesforce to provide specialized solutions. In 2022, the global investment firm KKR acquired Ness Digital Engineering.

📋 Description

• Lead end-to-end planning and execution to onboard, integrate, and scale enterprise AI tools into our existing technology stack • Manage technical relationships with third-party AI vendors, holding partners strictly accountable to technical commitments, delivery timelines, and security baselines • Partner with engineering teams to oversee cloud infrastructure delivery in AWS, ensuring robust VPC configuration, identity federation, and multi-AZ architectures • Architect and enforce programmatic transitions that allow Proof of Concept (PoC) environments to systematically harden into production environments without requiring complete rebuilds • Drive Identity & Access Management (IAM) governance, establishing strict frameworks for non-human identities, service account governance, and least-privilege scoping across all AI tools • Act as the primary bridge between engineering teams and InfoSec, managing security and compliance gates as hard, non-negotiable delivery requirements • Maintain absolute program discipline using Jira and Confluence to track complex dependencies, milestones, and deliverables • Own the program's RAID log (Risks, Assumptions, Issues, Dependencies), translating complex technical blockers into clear risk-mitigation strategies suitable for Steering Committee (SteerCo) visibility • Manage communication and alignment across senior technical architects and business leadership.

🎯 Requirements

• 12+ years of technical program management experience • Proven track record running complex, cross-functional technical programs at the enterprise level • Direct experience delivering AWS-based infrastructure, including hands-on familiarity with VPCs, identity federation, and highly available multi-AZ setups • Demonstrated success running programs where stringent information security, privacy, and compliance review gates were critical path requirements • Deep understanding of identity architectures, specifically governing service accounts, non-human identities, and enforcing zero-trust/least-privilege access models • Experience managing environments that evolve from initial pilot phases straight into hardened, production-grade systems • Strong history of managing third-party technology providers, enforcing SLAs, and validating technical integration points • Mastery of disciplined project tracking, RAID logs, and reporting formats designed for executive and SteerCo leadership.

🏖️ Benefits

• Remote is okay (US - East Coast hours preferred)

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