Digital Workflow Consultant

🕒 4 days ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $100.1k - $185.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Roche

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1896

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

Roche is at the forefront of technological advancements in healthcare. The company emphasizes the importance of diversity, equity, and inclusion across its global workforce of over 101,000 employees. Roche is particularly focused on research and development, digital innovation, and creating sustainable collaborations to benefit patients worldwide. With a strong culture of rewarding employee performance, Roche provides a diverse range of career opportunities in areas such as tech, manufacturing, and business strategy, encouraging innovation to transform global healthcare. The company also offers various programs for students and graduates, and operates in several countries, including Germany, Austria, and Switzerland.

📋 Description

• Collaborate with internal stakeholders to define and align on sales strategy for assigned opportunities; assist in assigned customer pre-sales activities to ensure the right solution is provided for each customer • Conduct laboratory process analysis, develop solution proposal presentation, and deliver recommendations to assigned customers in close alignment with internal stakeholders • Perform deep dive demonstrations of the Roche digital solution in coordination with sales colleagues • Collaboratively design highly complex workflows to maximize the RDC solution for customers • Gather customer requirements in the sales phases and implementation phases with structured handoffs to IT implementation teams • Assess customer lab workflows, IT data flows, and current testing environment which will drive Roche IT solution configuration settings • Provide complex technical recommendations to customers on operational aspects of their Laboratory and IT solutions as it relates to post-live optimization • Direct and coordinate activities to ensure project progresses on schedule and meets specified project performance parameters; manage expectations, identify risks, and formulates plans to minimize impacts to the customer journey throughout implementation • Participate in the review of requirements for new product development. Provide expert technical advice to internal resources and customers, in the implementation and optimization of Roche solutions. Mentor less experienced team members • Actively participate in and conduct pre-sales and post-project review meetings for RDC customers and internal stakeholders

🎯 Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Medical Technology, Life Sciences AND 4 years of laboratory IT, general IT, product line experience OR 6 years experience of laboratory IT, general IT, product line experience • Extensive experience within the Clinical Chemistry laboratory as a Medical Laboratory Scientist/Medical Technologist • Technical skills within product groups; including Microsoft Windows, Microsoft SQL, Microsoft IIS, Oracle, Apache, JBoss, Drupal, PHP, MySQL, Networking, Security and Intersystems Cache • Fluency with healthcare domain integration standards (HL7, ASTM, IHE, DICOM, HIPAA, ADT, etc.) • Experience with file parsing (XML, XSLT, etc.) • Strong understanding of RDC total solution including interaction between RDC IT Solutions and Instruments • In-depth knowledge of the clinical customer base and critical components of an LIS and laboratory IT processes and workflows • Ability to troubleshoot complex problems, and drive resolution • Highly Effective communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups • Three years of project or process management experience

🏖️ Benefits

• Company car is provided with this position