EDI Delivery Consultant

🔥 4 hours ago

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Logo of Rockwell Automation

Rockwell Automation

10,000+ employees

Founded 1903

🔒 Cybersecurity

💰 Grant on 2023-07

Industrial Automation • Software • Cybersecurity

Rockwell Automation is a global leader in industrial automation and digital transformation. The company provides a range of services and products, including industrial control products, software for design and analytics, and solutions for asset management and process management. Rockwell Automation helps industries such as aerospace, automotive, and life sciences become more efficient and sustainable through cutting-edge technology and innovations. They deliver integrated services that encompass everything from hardware and software to cybersecurity and network infrastructure solutions, driving digital transformation and smart manufacturing processes.

📋 Description

• Participate in customer kick-off meetings: review project expectations, deliverables, timelines, and budgets • Monitor and deliver to a mutually agreed project plan, implementation timeline, and budget • Gather and create accurate requirements for software configuration or new development, designed to meet the true business needs of the customer and requirements of the Trading Partner • Test and configure software to meet customer requirements • Conduct workshops for customers • Provide multi-faceted support while delivering services, including: resolving problems, explaining products and services, instructing in use of software, configuring software, managing risks, troubleshooting, billing concerns, and other business priorities • Communicate appropriate guidance for resolution and status in a timely manner • Collaborate with Services (Professional, Technical, and Support), Customer Success, Product Management, and Product Engineering • Gather information, research, and manage customer requests from creation to completion • Manage timelines and deliverables with internal departments and customers • Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System • Build formal and informal relationships with customers and internal team members

🎯 Requirements

• Bachelor's Degree in Relevant Field • Legal authorization to work in the U.S. • The ability to travel 10% of the time • Typically requires a minimum of 5 years of related experience • 2+ years of experience in a consulting role within manufacturing industry • 2+ years of experience with Electronic Data Interchange (EDI) • Prior Plex experience • Prior experience with EDI standards (X12, EDIFACT, ODETTE, and VDA) • Prior experience using BOOMI in a professional environment • Experienced in project management • Willingness to work non-standard hours on occasion

🏖️ Benefits

• 10% travel requirement

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