Trimble Inc.
10,000+ employees
💰 Post-IPO Debt on 2022-12
Construction • Transportation • Geospatial
Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.
Technical Customer Support Professional
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Trimble Inc.
10,000+ employees
💰 Post-IPO Debt on 2022-12
Construction • Transportation • Geospatial
Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.
📋 Description
• Architect effective solutions for complex product usage, customization, and interoperability issues using advanced internal resources and CRM diagnostics. • Deliver premium omnichannel support via phone, email, online forums, and remote desktop sessions to ensure exceptional service delivery. • Collaborate on strategic case escalations, partnering with senior leadership and global help desks while maintaining case ownership to drive personal development. • Champion product improvement by identifying, documenting, and managing software bugs and feature requests directly within Jira. • Create and peer-review high-impact online support materials, instructional media, and training documentation to empower the global user community.
🎯 Requirements
• Minimum of 1 year of hands-on experience utilizing Trimble PowerFab software. • Proven capability to troubleshoot advanced product usage, customization, and software interoperability issues. • Strong technical communication skills with experience managing client cases via telephony, email, and remote desktop tools. • Familiarity with utilizing advanced search functions within CRM systems like Salesforce to research historical technical cases.
🏖️ Benefits
• Medical • Dental • Vision • Life • Disability • Time off plans • Retirement plans • Paid Parental Leave • Employee Stock Purchase Plan
Apply NowSimilar Jobs
🔥 3 hours ago
Jr. IT Specialist providing support for Mac and Windows OS in diverse environments. Skilled in desktop support and application management to enhance organizational efficiency.
🔥 11 hours ago
Insurance Credit Specialist reviewing accounts and analyzing credit balances at Lifepoint Health. Responsible for communicating with insurance carriers and resolving refunds in a timely manner.
🔥 13 hours ago
Asset Living
1001 - 5000
Systems Support Specialist assisting with property management software systems, migrations, and reporting in a fast-growing company. Join Asset Living to foster thriving communities nationwide.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🦅 H1B Visa Sponsor
🔥 14 hours ago
IT Support Specialist providing technical assistance and support for IT operations at Onebrief. Managing hardware, software, and user issues for a global team.
🇺🇸 United States – Remote
💵 $70k - $85k / year
💰 $21M Venture Round on 2022-10
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
🔥 15 hours ago
Technical Customer Support Specialist at RAM Health responding to customer inquiries remotely. Resolving technical issues and assisting in healthcare technology solutions for clients.
