Senior Ambulatory Clinical Application Analyst

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University of Arkansas System

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

📚 Education

🏛️ Government

🤝 Non-profit

💰 $9.9M Grant on 2022-02

Education • Government • Non-profit

University of Arkansas System is a comprehensive public university system dedicated to advancing economic, educational, and cultural development in the state of Arkansas. The system incorporates a wide range of campuses and units, providing access to quality education, research, and community service. It offers premium benefits to its employees and hosts regular board meetings to discuss strategic planning and governance. The University of Arkansas System is committed to fostering growth through its strategic Transformation 2025 Plan and is led by a newly appointed president, retired United States Air Force Lieutenant General Jay B. Silveria. The system includes numerous universities, community colleges, and specialized institutions across Arkansas.

📋 Description

• Support IT EMR Services with a focus on Epic Care Ambulatory, IMO, LabCorp, SureScripts, and related applications • Act independently under general supervision • Ensure system integrity, support process improvement, and collaborate with cross-functional teams to meet operational and business needs • Work in a dynamic healthcare IT environment, contribute to process improvement, and support critical patient systems while advancing your professional growth • Mentor junior analysts, maintain certifications, and contribute to quality improvement initiatives • Lead or support IT projects, including system upgrades, testing, and implementation while adhering to project management methodologies • Proactively resolve system issues, identify root causes, and implement solutions within IT Service Level Agreements (SLAs) • Monitor system integration, participate in cross-functional testing, and ensure application security aligns with organizational and regulatory standards • Perform additional tasks as assigned to support departmental goals.

🎯 Requirements

• High School diploma/GED plus nine (9) years of IT experience or clinical/operational experience, or any combination of the two • OR Associate degree in a Clinical, Healthcare, Business, IT, or related field plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two • OR Bachelor’s degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two • OR Postgraduate degree in a Clinical, Healthcare, Business, IT, or related field, plus three (3) years of IT experience or clinical/operational experience, or any combination of the two • Epic Ambulatory certification required • Proficiency in Epic Care Ambulatory and related applications • Strong analytical, troubleshooting, and communication skills • Ability to document and implement system changes while providing guidance to operational users • Experience in project management and cross-team collaboration. • Must have an aptitude for technical tasks and project management • Working knowledge of Microsoft Office Suite • Excellent written and verbal communication skills.

🏖️ Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Retirement: Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy