Director, SDS Authoring Services

🕒 Julho 28

🏛️ District of Columbia, Florida, +7 estados a mais – Remoto

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $125.000 - $140.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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3E

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1988

📋 Conformidade

☁️ SaaS

🤝 B2B

Compliance • SaaS • B2B

A 3E é uma empresa de software de conformidade regulatória que fornece soluções de nível empresarial para gerenciamento e autoria de fichas de dados de segurança (SDS), visibilidade da cadeia de suprimentos e sustentabilidade. Com base em três décadas de inteligência regulatória selecionada, a 3E oferece dados regulatórios habilitados por IA, APIs integradas, integrações SAP e ferramentas de fluxo de trabalho para ajudar fabricantes, fornecedores e profissionais de conformidade a gerenciar requisitos regulatórios globais (REACH, TSCA, GHS, PFAS, Proposição 65, etc. ), automatizar fluxos de trabalho de SDS e apoiar a transparência e os relatórios de sustentabilidade dos produtos. A empresa atende grandes clientes B2B e redes de fornecedores, gerenciando dezenas de milhões de SDS e engajando centenas de milhares de fornecedores.

Descrição

• Modernize the Authoring Services operating model to improve agility, scalability, efficiency, and customer outcomes. • Shift operational management from reactive execution to proactive, data-driven decision making. • Build operational visibility through metrics, dashboards, and performance signals that identify emerging risks before they impact customers. • Champion the evolution of service delivery through automation, AI-enabled workflows, and continuous process improvement initiatives. • Lead global On-Demand Authoring operations, ensuring high-quality service delivery aligned with contractual commitments and customer expectations. • Drive measurable improvements in on-time delivery, backlog health, customer satisfaction, quality performance, and operational efficiency. • Balance dynamic supply and demand across global resources, proactively responding to fluctuations in workload and customer requirements. • Implement stronger operational controls, governance, and prioritization processes to improve throughput and reduce service delays. • Partner closely with Account Management and Customer Success teams to identify and address customer risk earlier in the lifecycle. • Establish stronger communication channels between delivery and commercial teams to proactively manage customer expectations and mitigate renewal risks. • Participate in strategic customer discussions, onboarding activities, and service planning initiatives when appropriate. • Collaborate with Sales, Product, Pricing, and Delivery stakeholders to support growth, retention, and service innovation. • Lead, coach, and develop a team of Authoring Project Managers and operational leaders across a globally distributed organization. • Foster a culture of accountability, collaboration, inclusivity, and continuous improvement. • Empower leaders to make decisions, solve problems, and drive results while maintaining alignment to organizational objectives. • Create an environment where teams actively identify friction points, surface ideas, and contribute to operational improvements. • Contribute to budgeting, forecasting, cost management, and profitability initiatives. • Use operational and financial data to optimize resource allocation and improve business outcomes. • Develop KPIs that connect service performance, customer experience, operational efficiency, and commercial results.

🎯 Requisitos

• Bachelor's degree in Chemistry, Chemical Engineering, Biotechnical Science, or a related field. • 8+ years of experience in SDS authoring, chemical regulatory consulting, product stewardship, or a related field, including 7+ years of leadership experience managing global teams and developing people leaders. • Strong knowledge of global regulatory frameworks, including GHS, OSHA, ADR, DOT, IATA, and IMDG. • Experience leading global SDS authoring operations, including managing high-volume workloads, balancing resource capacity and customer demand, and delivering services across multiple regions. • Experience with SDS authoring platforms such as SAP, MSDgen, WERCS, ProSteward, or similar systems. • Demonstrated success leading operational improvements, organizational change, and large-scale regulatory or customer-driven projects. • Proven ability to use data and metrics to identify trends, solve problems, improve performance, and drive business decisions. • Experience developing and coaching SDS Authors and team leaders in a fast-paced service environment. • Strong business acumen, including experience managing budgets, operational performance, and service delivery metrics. • Excellent communication, problem-solving, and stakeholder management skills. • Ability to navigate ambiguity and drive results in a dynamic, evolving environment.

🏖️ Benefícios

• Health, dental, and vision insurance • Life insurance and disability coverage • Open PTO and parental leave • 401(k) plan with company matching • Employee assistance program • Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)