District Service Manager

🕒 Maio 30

🌽 Illinois, Missouri – Remoto

🌽 Illinois – Remote 🏰 Missouri – Remote

💵 $113.300 - $226.700 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Abbott

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1888

⚕️ Seguro de Saúde

🧬 Biotecnologia

💊 Farmacêutico

Healthcare Insurance • Biotechnology • Pharmaceuticals

A Abbott é uma empresa global de saúde comprometida em avançar tecnologias médicas e melhorar a vida das pessoas em todo o mundo. Oferece um amplo portfólio de produtos líderes em diagnósticos, dispositivos médicos, nutrição e medicamentos genéricos de marca. Inovações da Abbott, como os sistemas de monitoramento de glicose FreeStyle Libre e os testes rápidos de antígeno BinaxNOW, estão transformando o manejo do diabetes e a resposta à COVID-19. Por meio de parcerias e iniciativas, a Abbott busca promover a equidade em saúde, ampliar o acesso aos cuidados de saúde e enfrentar desafios críticos, como a desnutrição e as doenças infecciosas. A Abbott também é dedicada à sustentabilidade e à responsabilidade social, trabalhando para tornar tecnologias que mudam vidas acessíveis e economicamente viáveis.

Descrição

• Responsible for implementing and maintaining the effectiveness of the quality system. • Guides, coaches, and direct staff engaged in providing direct service and support to Abbotts Diagnostics Division (ADD) customers or other clients. • Promote ADD products and image by providing superior service and support to the customer. • Applies an understanding of diagnostics systems and products; and how they operate in customer environments to ensure adequate support and service. • Utilizes the documentation and information processes in ADD and understands the requirements of the quality system to ensure records and data are properly collected and maintained. • Operates within the constraints of the financial budget; produces data to help support the development of the budget. • Provide technical directions to staff. • Assure availability of advanced technology to area of operations and that people are trained and familiar with the applications required for their jobs. • Understand trends in the industry to make recommendations for improvement in our operations and define the requirements for improved operations. • Implements processes and procedures to support business objectives. • Prepares reports and tracks product complaints and reliability, makes recommendations to improve service and support. • Serve as role models for subordinates, coach, and mentor staff to enhance professional development. • Complete performance reviews and assistance with development planning for individuals within the group. • Assure that unit goals and objectives are communicated. • Build an effective team, motivate, and inspire staff; assess team performance.

🎯 Requisitos

• Must live in the St. Louis, MO or Central Illinois area. • Must be able to travel up to 40% • Must have a Valid Driver’s License. • Knowledge of regulations and standards affecting IVDs and Biologics. • Bachelor's degree with 4-5 years’ customer support experience preferably in the diagnostics industry or in a lab environment, or equivalent combination of education and work experience.

🏖️ Benefícios

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with high employer contribution • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.