Account Manager – Emerging Growth

🕒 Julho 10

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Absorb Software

501 - 1000 funcionários

Fundada em 2003

💼 Consultoria

📣 Marketing

🏥 Saúde

💰 $59.000.000 Private Equity Round - Absorb LMS em 2017-09

Consulting • Marketing • Healthcare

A Absorb Software é uma fornecedora de sistemas de gestão de aprendizado (LMS) alimentada por IA que oferece uma plataforma em nuvem para treinamento empresarial, integração de novos funcionários, conformidade, aperfeiçoamento profissional, educação de clientes e capacitação de parceiros. Sua plataforma SaaS inclui criação de cursos, uma vasta biblioteca de conteúdos, relatórios e análises, integrações com sistemas HCM/CRM, e-commerce para venda de cursos e agentes de IA para personalizar o aprendizado e simplificar a administração. A Absorb tem como alvo equipes de RH, T&D, conformidade, sucesso do cliente e parcerias em organizações de todos os tamanhos, enfatizando escalabilidade, segurança e ROI mensurável.

Descrição

• Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue. • Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships. • Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy. • Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum. • Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner. • Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business. • Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations. • Participate in team meetings and collaborative projects that help improve sales processes and overall performance. • Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported. • Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

🎯 Requisitos

• Post-secondary degree (preferably in business or a related field) • 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling • Very strong time management and organizational skills • Very strong verbal and written communication skills • Outgoing and personable nature with a sales driven attitude, strong team player • Ability to thrive in a dynamic, fast-paced environment that changes constantly • SaaS (or Technology) sales experience (preferred) • Experience working with a global client base (preferred) • Strong MS Office skills – primarily Excel and PowerPoint (preferred) • Fluency in additional languages (preferred) • Experience working with industry tools such as Salesforce (preferred)

🏖️ Benefícios

• Fully remote-first work with flexible work arrangements 🏡 • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘 • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦 • Endless opportunity for career growth and internal mobility 🌱 • Employee driven DE&I programs 🫶

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