Patient Access Manager

🕒 Junho 12

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Acadia Pharmaceuticals Inc.

Acadia Pharmaceuticals Inc.

501 - 1000 funcionários

Fundada em 1993

💊 Farmacêutico

🧬 Biotecnologia

⚕️ Seguro de Saúde

💰 $287.500.000 Post-IPO Equity em 2019-09

Pharmaceuticals • Biotechnology • Healthcare Insurance

A Acadia Pharmaceuticals Inc. é uma empresa farmacêutica especializada em inovações na neurociência para melhorar vidas. Há mais de 30 anos, a Acadia está na vanguarda da saúde, pioneira em tratamentos para condições como psicose associada à doença de Parkinson e síndrome de Rett. O foco da empresa é desenvolver medicamentos inovadores e novos que atendam a necessidades médicas não satisfeitas, especialmente em áreas terapêuticas com alta demanda, como a síndrome de Prader-Willi, psicose associada ao Alzheimer e outros distúrbios do sistema nervoso central. Acadia é dedicada a elevar a vida ao abraçar perspectivas diversas, fomentar a colaboração e avançar na pesquisa e desenvolvimento científicos.

Descrição

• Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions. • Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the patient’s access journey and deliver excellent customer experience. • Proactively build and maintain access-related relationships with HCP accounts and their office support staff. • Demonstrate deep market knowledge and apply this to navigating the patient access process, building and maintaining access-related knowledge, and supporting coverage and reimbursement requirements. • Conduct proactive in-services with HCPs on all aspects of the access journey, including but not limited to coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services. • Escalate local payer issues to National Account Managers and PAM Leads. • Condense complex issues into simple solutions by collaborating cross-functionally to improve customer experience, educate HCPs/Office Staff on coverage status, prior authorization, and appeals. • Demonstrate deep knowledge of ACADIA customer support programs and serve as the expert in the assigned territory. • Provide proactive pre-referral educational in-services to prevent coverage barriers before referral. • Provide post-referral support to HCP offices by addressing education needs, pulling through access and coverage for patients, and coordinating with ACADIA customer support programs and specialty pharmacies to monitor referral status. • Support continuity of patient access by proactively educating HCP offices on reauthorization requirements, assisting with payer transitions, and offering program services to minimize therapy interruptions. • Facilitate patient reimbursement and affordability by guiding offices through prior authorizations, appeals, and financial support options. • Build relationships with pharmacy staff and share key insights. • Provide expertise on regional and national payer plans to team members and PAM Leads. • Support development and implementation of national-level initiatives to improve access and reimbursement strategies across brands. • Champion and manage appropriate utilization of patient support services and ensure compliance with legal/regulatory requirements.

🎯 Requisitos

• Bachelor’s degree required; concentration in life sciences preferred. Advanced degrees (RN, MSN, MBA) are a plus. • Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. • Medicare expertise strongly preferred with a strong background and understanding of field environment in healthcare industry. • Equivalent combination of relevant education and applicable job experience may be considered.

🏖️ Benefícios

• Competitive base, bonus, new hire and ongoing equity packages • Medical, dental, and vision insurance • Employer-paid life, disability, business travel and EAP coverage • 401(k) Plan with a fully vested company match 1:1 up to 5% • Employee Stock Purchase Plan with a 2-year purchase price lock-in • 15+ vacation days • 13 -15 paid holidays, including office closure between December 24th and January 1st • 10 days of paid sick time • Paid parental leave benefit • Tuition assistance

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