
501 - 1000 funcionários
🤝 B2B
🎯 Recrutamento
B2B • Recruitment
A Access Offshoring é uma empresa que fornece serviços de offshoring e contratação remota para outras empresas. Baseado no nome da empresa e em fragmentos disponíveis no site, parece auxiliar empresas a buscar, integrar e gerenciar talentos offshore (por exemplo, funcionários ou contratados remotos) para apoiar as operações de negócios. A empresa opera principalmente como um provedor de serviços para outras empresas, em vez de consumidores finais.
🕒 Maio 26
🗣️🇺🇸🇬🇧 Inglês obrigatório
Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

501 - 1000 funcionários
🤝 B2B
🎯 Recrutamento
B2B • Recruitment
A Access Offshoring é uma empresa que fornece serviços de offshoring e contratação remota para outras empresas. Baseado no nome da empresa e em fragmentos disponíveis no site, parece auxiliar empresas a buscar, integrar e gerenciar talentos offshore (por exemplo, funcionários ou contratados remotos) para apoiar as operações de negócios. A empresa opera principalmente como um provedor de serviços para outras empresas, em vez de consumidores finais.
• Schedule and coordinate service appointments for multi-trade technicians • Ensure timely dispatching of technicians to job sites • Manage and adjust schedules based on customer needs and technician availability • Serve as the primary point of contact for customers regarding service inquiries, scheduling, and follow-ups • Address and resolve customer complaints and concerns promptly and professionally • Provide updates to customers on the status of their service requests • Maintain accurate and up-to-date records of service appointments, customer interactions, and job statuses • Prepare and process service orders, invoices, and other relevant documentation • Assist in the preparation of reports and analysis of service department performance • Communicate effectively with technicians, customers, and other team members • Ensure that all parties are informed of any changes or updates to schedules and service appointments • Coordinate with other departments as needed to ensure seamless service delivery • Source quotes from suppliers and technicians when required • Collate and prepare quotes for review by Team Leader with appropriate level of detail
• Strong organisational and multitasking skills • Excellent communication and interpersonal skills • Proficiency in using scheduling and dispatching software, as well as Microsoft Office Suite (Word, Excel, Outlook) • Ability to work independently and as part of a team in a fast-paced environment • Problem-solving skills and a proactive approach to handling challenges • Knowledge of electrical industry terminology and processes is an advantage • Strong Writing Skills - conversational Australian English • Proven experience in a service coordination, dispatching, or customer service role, preferably within the electrical or related industry • Previous experience in a service administration role or similar position • Experience with job management software
• Australian clients and Australian hours (giving you great experience and an early finish!) • Work from Home Allowance • HMO for you AND a dependent • 20 Days Annual Leave and 5 Days Sick Leave • Government Statutory Benefits • 13th Month Pay • Computer Equipment • Opportunities for growth • Competitive salary
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