Virtual Outreach Specialist – Healthcare Telesales

🕒 Maio 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤑 Vendas

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Accompany Health

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚕️ Seguro de Saúde

🌍 Impacto Social

Healthcare Insurance • Healthcare • Social Impact

A Accompany Health é um provedor de saúde que oferece serviços médicos, de saúde mental e de assistência social abrangentes, enfatizando a atenção personalizada e o cuidado de apoio. Eles entregam serviços diretamente nas casas dos pacientes, facilitam agendamentos e oferecem suporte na navegação por outras necessidades de saúde, como acesso à moradia e alimentação, tudo isso garantindo que seus serviços sejam cobertos pelo seguro. Seu objetivo é criar uma abordagem holística para a saúde que aborde não apenas as necessidades médicas, mas também os fatores emocionais e sociais que afetam o bem-estar geral.

Descrição

• Conduct outbound calls and virtual outreach (SMS, email) to patients to provide information and education about Accompany Health services and resources • Monitor and answer all inbound calls and SMS from patients interested in learning more about our program • Support patients by answering their questions, addressing their concerns, and providing guidance on how Accompany Health can support their needs • Maintain a strong understanding of the features and benefits of our services, so that you can clearly articulate the information to our patients • Document all interactions and maintain timely, accurate records of patient outreach activities • Attend and participate in training and coaching sessions to continuously improve our engagement scripts and techniques • Provide a fantastic experience for all patients interacting with our program regardless of the outcome of the call/conversation • Utilize our home-grown CRM system to track leads, manage appointments, update patient information, track call notes, and create follow-up tasks • Achieve patient engagement targets as driven by company KPIs

🎯 Requisitos

• High School Diploma/GED or higher • 2+ years of related experience in a healthcare sales, direct marketing or customer service capacity • Ability to quickly build trust and rapport with seniors and other patients • Ability to work after hours and weekends if needed • Ability to work independently and as part of a team • Are internet-connected, able to work remotely • Direct-to-consumer sales or patient engagement at a health plan, medical facility or another healthcare setting (Preferred) • Knowledge of Medicaid and/or Medicare programs and senior services (Preferred) • Bachelor’s Degree preferred (Preferred)

🏖️ Benefícios

• Health insurance • Bonuses • Professional development