Vendor Management Coordinator

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $45.000 - $50.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛒 Suprimentos (Compras)

👻 Score fantasma 0%

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Accuserve Solutions

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏗️ Construção

📦 Logística

🏠 Imobiliário

Construction • Logistics • Real Estate

A Accuserve Solutions é uma provedora líder de serviços integrados na indústria de reparos e restauração residencial. Sua abordagem inovadora, conhecida como Managed Repair Experience SM, conecta proprietários, contratantes e seguradoras para criar um processo de restauração contínuo e eficiente. A Accuserve oferece uma ampla gama de serviços, incluindo gestão de sinistros, avaliação de danos, reparos e restauração, com foco em empatia, expertise e precisão. Eles atendem a proprietários de imóveis, contratantes e operadoras de seguros, fornecendo soluções em áreas como mitigação de água, serviços de janelas e exteriores e avaliação de conteúdo. A Accuserve enfatiza tecnologia e treinamento, oferecendo cursos ASD aprovados pelo IICRC e promovendo uma cultura de cuidado e inovação no ecossistema de sinistros de propriedade.

Descrição

• Monitor and ensure vendor compliance with company policies, procedures, and contracts • Maintain and update vendor documentation and certifications, ensuring timely renewals • Manage confidential information in vendor profiles, including generating AP numbers and updating EFT information, insurance, and contractor documents • Maintain compliance in partnership with Sublynk, including handling the Sublynk email inbox, downloading required documentation, and updating vendor profiles • Process USAA PSP code requests, verify Xactnet addresses, and review profiles for compliance • Maintain Certificates of Insurance, Contractor Licenses, and other required vendor documentation • Respond to vendor inquiries regarding membership, compliance, training, and payment processes • Address vendor concerns via email, phone, and other communication channels • Investigate vendor files to ensure proper documentation and adherence to protocol • Resolve vendor compliance, documentation, or procedural issues • Escalate complex issues to appropriate internal teams • Support Vendor Managers with compliance checks, price point history reviews, and other vendor-related tasks • Address payment status and timeline questions and resolve discrepancies • Collaborate with finance and other departments to ensure accurate, timely payments • Track and document vendor issues and identify patterns and trends • Prepare reports on common issues and provide feedback to management • Partner with internal teams to improve workflows and develop updated procedures based on vendor feedback • Strengthen vendor relationships through account management and maintenance • Monitor service standards and advise leadership of potential problems • Manage paperwork collection, background check authorizations, and training record updates • Perform other duties as assigned to support team and company needs • Perform daily work through phone calls, email correspondence, and system updates, with periodic travel to promote the network and represent the company

🎯 Requisitos

• High School diploma or GED required • Strong relationship-building, communication, and problem-solving skills • Ability to work independently and collaboratively in a remote environment • Highly organized with strong attention to detail and analytical skills • Ability to work overtime or flex schedules during high volume and CAT Events • Ability to problem-solve and use critical thinking • Ability to handle conflict in a professional and courteous manner • Excellent verbal, electronic, and written communication, and customer service skills • Ability to work with peers and all departments for common organizational goals • Reliable in meeting work commitments • Must be flexible and adapt to most any situation • Ability to utilize technology devices, software, and applications • Previous experience with Microsoft Office Suites and basic computer skills required • Reliable high-speed home broadband internet connection with minimum 25 meg download and 10 meg upload speeds • Ability to connect to home internet via ethernet cord if working remotely • Experience in the contracting or insurance industry preferred

🏖️ Benefícios

• Fully remote work arrangement • Ability to work overtime or flex schedules during high volume and CAT Events • Periodic travel to promote the network and represent the company