Senior Account Manager

🕒 Julho 13

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Acrisure

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2013

💼 Consultoria

🏥 Saúde

📣 Marketing

Consulting • Healthcare • Marketing

A Acrisure é uma empresa que oferece uma ampla gama de soluções em serviços financeiros, seguros e gestão de riscos. Seus serviços incluem seguros pessoais, hipotecas, seguros empresariais e benefícios para funcionários, além de cibersegurança e recursos de TI gerenciados. A Acrisure é reconhecida por expandir suas capacidades de resseguros internacionalmente e por receber prêmios como "Corretora do Ano". A empresa também está engajada em ações comunitárias e parcerias, como com o Pittsburgh Steelers. A Acrisure está comprometida em oferecer soluções inovadoras e manter uma forte liderança no setor.

Descrição

• Serve as the primary relationship manager for assigned strategic client accounts • Build and maintain strong partnerships through regular communication, business reviews, and proactive account management • Lead client onboarding activities and support successful implementation and transition of new accounts • Partner with internal claims leadership to ensure operational performance aligns with client expectations and service commitments • Coordinate cross-functional teams to resolve client issues, manage escalations, and deliver effective solutions • Monitor account performance, identify trends, and recommend opportunities to improve service delivery and client satisfaction • Facilitate client meetings, operational reviews, and strategic planning discussions • Maintain accurate account documentation, service plans, and client communications • Develop a thorough understanding of each client's business objectives and claims programs to provide strategic guidance • Support client retention initiatives by delivering exceptional service and fostering long-term partnerships • Perform additional duties and projects as assigned

🎯 Requisitos

• 10+ years of experience in claims administration, claims leadership, or account management required • Experience working for a third-party administrator (TPA), insurance carrier, insurance brokerage, or claims organization required • Strong understanding of commercial claims operations and claims administration required • Experience managing complex client relationships and serving as the primary contact for strategic accounts required • Experience leading client implementations, account transitions, or ongoing service delivery initiatives required • Previous experience as a Claims Supervisor, Claims Manager, Account Manager, or similar leadership role highly beneficial • Ability to build trusted relationships with executive-level clients and internal stakeholders • Excellent communication, presentation, negotiation, and problem-solving skills • Strong organizational skills with the ability to manage multiple high-profile accounts and competing priorities • Proficiency with Microsoft Office and CRM or account management systems beneficial

🏖️ Benefícios

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. • Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. • Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. • Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.