Growth Account Manager

🕒 Abril 30

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

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AcuityMD

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

AcuityMD é uma plataforma comercial especificamente projetada para a indústria de tecnologia médica (MedTech). Esta plataforma é utilizada por milhares de profissionais de vendas e marketing para identificar mercados-alvo, descobrir as principais oportunidades e melhorar o crescimento de seus negócios. Ela facilita o processo de vendas ao fornecer insights sobre práticas clínicas dos médicos e relações com concorrentes, o que ajuda na criação de abordagens de vendas personalizadas. AcuityMD é adaptada para atender aos requisitos únicos da indústria MedTech, oferecendo fluxos de trabalho intuitivos, integrações sem esforço e dados do setor para otimizar os esforços de vendas e marketing. Ela permite que as equipes se mantenham à frente das tendências de mercado ao fornecer insights dinâmicos e ferramentas para personalizar engajamentos, rastrear penetração de mercado e prever oportunidades com precisão.

Descrição

• Manage a portfolio of 50-75 customer accounts and foster long-term relationships • Identify and capitalize on upselling opportunities for existing customers • Own the end-to-end renewal process, assess satisfaction, demonstrate value, and secure timely renewals • Partner with Customer Success Managers to mitigate churn risk and position accounts for expansion • Communicate regularly with customers to understand needs, identify growth opportunities, and ensure satisfaction • Send quarterly newsletters with company updates and feature launches • Partner with the Growth Account Executive on seamless sales handoffs • Collaborate with Customer Success Managers on mid-contract and renewal-cycle upsell opportunities • Maintain accurate customer interaction and sales activity records in HubSpot and PlanHat • Monitor industry trends, competitor offerings, and product developments to provide insights and identify upselling opportunities

🎯 Requisitos

• 2-5+ years of experience in Account Management, Customer Success, or Inside Sales, ideally in SaaS • Proven ability to upsell and expand existing customer accounts • Proven ability to create pipeline and conduct effective discovery • Strong prioritization and time management abilities • Comfortable working in a fast-paced, data-driven, and remote environment • Excellent communication, relationship-building, and consultative selling skills • Ability to work independently and as part of a team • Excellent numeracy skills for calculating sales prices, discounts, and percentages • Eligible work permit in the USA required • Experience in MedTech or healthcare is a plus • Training in enterprise sales methodology is a nice to have • Experience with HubSpot or similar CRM platforms is a nice to have • Exposure to data-driven products or analytics platforms is a nice to have

🏖️ Benefícios

• Full-remote flexibility for employees in the US • Work-from-home stipend for all employees • Unlimited vacation • Flexible hours • 100% paid health and dental plans for all employees • 75% paid health and dental plans for employees' dependents • $1000 home office stipend for remote office equipment • WiFi reimbursement • Learning budget and reimbursements for relevant learning and up-skilling opportunities • Optional team retreats multiple times per year • 6-12 weeks of fully-paid, flexible parental leave • Competitive compensation with equity upside