Sales Support

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🕒 Junho 29

🇺🇸 Estados Unidos – Remoto (EUA)

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Acxiom

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1968

💼 Consultoria

🏥 Saúde

🍽️ Alimentos e Bebidas

Consulting • Healthcare • Food & Beverage

A Acxiom é um provedor líder de serviços de dados que se especializa em aproveitar a gestão de dados, resolução de identidade, análises e serviços de martech para ajudar as empresas a melhorar seus esforços de marketing. Com um compromisso com o uso ético de dados, a Acxiom oferece soluções em diversos setores, como automotivo, saúde, telecomunicações, serviços financeiros e varejo. Sua expertise auxilia na otimização de estratégias de marketing para adquirir, reter e expandir os relacionamentos com clientes. A Acxiom faz parceria com plataformas renomadas como Adobe, Salesforce e Snowflake para impulsionar o marketing orientado por dados e permitir a transformação digital para seus clientes.

Descrição

• Interface directly with clients and partner organizations to troubleshoot discrepancies, clarify reporting logic, and ensure alignment on usage data and revenue outputs • Develop a deep understanding of client/partner-specific pricing models, contractual terms, and data structures to ensure accurate revenue processing and reporting • Serve as a key operational point of contact for external clients and partners, supporting ongoing data validation, issue resolution, and alignment on reporting expectations and timelines • Partner with internal stakeholders (Sales, Finance, Legal, Product, Operations) and external client/partner teams to translate business, client, and partner inquiries into actionable analysis and solutions • Analyze revenue usage pipeline performance across platform partners to identify data discrepancies, revenue leakage, compliance risks, and optimization opportunities • Clean, validate, and integrate multi-source datasets (internal and client/partner-provided) to improve data accuracy, consistency, and audit readiness • Support monthly revenue operations processes, ensuring on-time, accurate delivery of client/partner revenue reporting within defined SLAs • Build and deliver clear, client/partner-ready reporting outputs and internal summaries that communicate performance, risks, and opportunities • Work with team leaders to create compelling narratives and presentations that explain analytical findings, including client/partner-related impacts, risks, and recommendations • Proactively identify opportunities to improve client/partner onboarding, reporting workflows, and communication processes to reduce friction and enhance client/partner experience • Contribute to the design and automation of scalable revenue data pipelines and workflows to support growth in client/partner complexity and volume • Effectively operate in a fast-paced, client/partner-driven environment, managing multiple priorities and external dependencies

🎯 Requisitos

• Bachelor’s degree or minimum one year of related experience (Accounting, Computer Science, or related quantitative field preferred) • Demonstrated ability to communicate effectively with both internal teams and external clients & partners • Ability to build trust-based relationships with clients & partner stakeholders and manage ongoing communications professionally • Proven track record of meeting tight deadlines while maintaining high accuracy in a client /partner-facing, SLA-driven environment • Strong attention to detail with the ability to connect analysis directly to revenue impact, client /partner performance, and business outcomes • Experience working cross-functionally while managing client and partner dependencies and timelines • Strong problem-solving skills with the ability to navigate complex client /partner data and revenue structures • Self-motivated with the ability to quickly learn Acxiom’s digital products and the broader client /partner ecosystem • Experience working with large, multi-source datasets and applying strong data quality practices • Ability to build dashboards and communicate insights through business intelligence tools

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development