Inside Sales Specialist

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

⬇️ Vendas Internas

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of AdaptHealth

AdaptHealth

10.000+ funcionários

Fundada em 2019

📦 Logística

🏭 Manufatura

🏥 Saúde

Logistics • Manufacturing • Healthcare

AdaptHealth é uma empresa que fornece soluções de saúde com foco na saúde respiratória, saúde do sono, saúde do diabetes e bem-estar em casa. Com uma rede de 671 localizações em 47 estados, a AdaptHealth entrega 38. 225 suprimentos médicos domiciliares diariamente e possui 2. 825 contratos com seguradoras. A empresa está dedicada a capacitar os pacientes a viverem suas melhores vidas, oferecendo produtos e serviços como máquinas CPAP, suprimentos de oxigênio, suprimentos para diabetes e uma variedade de equipamentos médicos. A AdaptHealth é altamente avaliada por seus clientes por seu serviço rápido, confiável e cortês. Eles enfatizam soluções de cuidados aos pacientes que se integram perfeitamente à vida diária, com suporte online e serviços de entrega rápida. Sua missão é mudar vidas fornecendo as ferramentas de saúde necessárias para pacientes em todo o país.

Descrição

• Ensure continuity between patients, clinics, community, physician practices, and home settings to maximize patient satisfaction • Increase sales, billed revenue, and new patients in accordance with department goals • Optimize patient safety, comfort, and well-being • Improve awareness and confidence regarding available products and capabilities among healthcare professionals, physicians, and patients • Coordinate referrals for timely admission and appropriate patient care • Obtain, process, and complete complex orders accurately and promptly • Work through a high volume of outbound calls in a fast-paced environment • Generate referrals through sales and marketing research and sell offered services • Build long-term relationships with patients, families, referral sources, and clinics through cold calling, problem solving, follow-up, and integrity • Collaborate with Marketing to develop or enhance educational literature • Obtain required information and medical documentation for supply program orders • Validate codes and fees and confirm insurance coverage • Obtain insurance authorizations and physician order signatures • Discuss coverage guidelines and arrange payment for non-covered items • Suggest alternative or additional equipment based on reimbursement limitations and diagnoses • Explain benefits and financial responsibility to patients and assist with insurance questions • Resolve insurance verification problems or delays with patients and referral sources • Maintain knowledge of billing, documentation, and reimbursement guidelines for Medicare, Medicaid, third-party, and contracted payers • Assist patients and referral sources in finding alternative providers when services are not covered • Prioritize urgent or emergency orders • Validate and log CMNs and PARs as needed • Resolve patient issues with operational teams to achieve optimal outcomes • Advise referral-source staff on insurance documentation and reimbursement guidelines for DME/RT equipment and services • Identify initiatives to increase revenue, decrease costs, and improve customer satisfaction • Contribute to branch marketing team problem-solving and decision-making • Communicate hospital and physician referral-source needs to sales and operations • Promote teamwork across sales and operations teams • Use company communication systems to report and process information • Share information and expertise with colleagues • Participate in team meetings as requested

🎯 Requisitos

• High School Diploma required • Associate Degree from an accredited college preferred • One (1) year work-related experience in health care, administrative, insurance, customer services, or management, regardless of industry • B2B or B2C Sales preferred • Excellent verbal and written communication skills • Excellent presentation skills • Excellent customer service skills • Product knowledge • Motivation for sales • Ability to work independently and with a team • Strong analytical and problem-solving skills with attention to detail • Ability to prioritize and manage multiple projects • Mental alertness and ability to properly treat confidential information • Proficient computer skills and knowledge of Microsoft Office

🏖️ Benefícios

• Equal opportunity employment policy • Non-exempt employment classification

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